Russel Hotel
Hotel, 3-starRussel Lane, Opp. Charm Towers, Kampala, 256, Kampala, UgandaShow on map
8.2 · Very good24 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Russel Lane, Opp. Charm Towers, Kampala, 256.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities: Indulge in onsite massages and stay active at the fitness center.
Delicious Dining Options: Enjoy local and international cuisine at Russel, accompanied by a stylish bar/lounge.
Convenience at Your Fingertips: Benefit from complimentary Wi-Fi, concierge services, and a hair salon, with a roundtrip airport shuttle available.
Make yourself at home in the elegant rooms at Russel Hotel and explore Kampala easily from this prime location. Ready to elevate your stay? Book now!
What this place offers
- Elevator
- Fitness facilities
- ATM/banking
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Braille or raised signage
- Area shuttle (surcharge)
Rooms
8.2
Very good
Rated 8.2 out of 10 by 24 guests who stayed here.
- Cleanliness8.1
- Service9.1
- Location8.6
- Rooms8.1
- Amenities7.6
- Value8.5
- Food & drink7.6
Guests mention
Friendly staffGreat value for money
AngelaGreat budget hotel. Highly recommend!
This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay.
It’s a fantastic value-for-money hotel.
Downside -…
AngelaLovely staff!
Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.
AngelaFriendly staff; great service.
Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet.
Staff are really friendly and they all do an excellent job.
Parking is terrible as the car park is too congested; if you choose not to…
AngelaExcellent staff. Comfortable bed.
Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying.
Staff are fantastic. Very friendly, polite and efficient. They really try to meet…
AngelaNice 3 star hotel
Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
VincentExcellent and friendly facility
Everything was fine except WiFi in the room.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Russel Lane, Opp. Charm Towers, Kampala, 256, Kampala, Uganda
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Guest type. Essential workers only - NO
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge). A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Russel Hotel
What time is check-in and check-out at Russel Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Russel Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Russel Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Russel Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Russel Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Russel Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Russel Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Russel Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Russel Hotel?
Russel Lane, Opp. Charm Towers, Kampala, 256, Kampala.
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