Mercure Firenze Centro
Hotel, 4-starVia Nazionale 21/23 R, Florence, ItalyShow on map
Very good
Guests rate it highest for location, service and amenities.
8.5529Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Via Nazionale 21/23 R.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Central Location and Modern Amenities Mercure Firenze Centro is the ideal choice in Florence, located just 300 meters from Santa Maria Novella Train Station. Enjoy free WiFi, an on-site bar, and a delicious breakfast buffet during your stay.
Comfortable and Well-Equipped Rooms All rooms at Mercure Firenze Centro are air-conditioned and equipped with a flat-screen TV, minibar, and some even feature a sofa bed. Relax in the privacy of your room with a private bathroom including a bath or shower.
Convenience and Services Benefit from a 24-hour front desk, meeting facilities, and laundry services at your disposal. Explore nearby attractions like Santa Maria del Fiore Cathedral, Uffizi Art Gallery, and Ponte Vecchio Bridge, all just a short distance away.
Book your stay at Mercure Firenze Centro now for a memorable experience in Florence.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Pets allowed
- Lift / Elevator
Rooms
8.5
Very good
Rated 8.5 out of 10 by 529 guests who stayed here.
- Cleanliness8.2
- Service9.2
- Location9.2
- Rooms8.2
- Amenities8.7
- Value7.7
- Food & drink8.2
Guests mention
Great locationFriendly staffComfortable rooms
ShwetaBHDisappointing stay
The hotel is located very close to the SMN station, you can walk it up within 3-5 mins. It is also very close to the Duomo and the shopping street, which was very convenient for us. The superior rooms are large enough…
SonyaAustraliaLoved everything about our stay.
Hotel is so close to the train station, multiple cafes surrounding the hotel.
Two supermarkets close by.
Walking distance to all the tourist attractions.
Staff super friendly and made you…
OscarUnited StatesHighly recommend
Great staff and location
Clean
AlessandroItalyStruttura nuova, personale gentilissimo, camere spaziose e comode. Ottimi servizi accessori a costo zero.
Nulla
GiseleBrazilLocalização do lado da estação de trem, facilita muito e acomodação otima
RoywidjajaThe Perfect Hotel
This is a fabulous property.
We stayed for 3 nights and couldn't be any happier.
Great value & unbeatable location - 3 minute walk from train station. Super convenient for food options (pizerria, KFC, McD, Chinese,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Via Nazionale 21/23 R, Florence, Italy
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Firenze Centro
What time is check-in and check-out at Mercure Firenze Centro?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Firenze Centro allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Mercure Firenze Centro?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Firenze Centro have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Firenze Centro?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Firenze Centro have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Firenze Centro?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Firenze Centro?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Firenze Centro?
Via Nazionale 21/23 R, Florence.
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