Exceptional
One of our highest-scored stays, according to its guests.
9.71,771Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Via dei Cavalieri 2C.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation and Amenities Hotel La Gemma offers 5-star accommodation with a hammam, spa centre, sauna, and hot tub for a truly indulgent stay.
Dining and Relaxation Options Enjoy a delicious à la carte, continental, or Full English/Irish breakfast every morning at the hotel, and unwind with a meal at the on-site restaurant or drinks at the bar.
Convenient Location and Multilingual Staff Set just 700 metres from Santa Maria Novella, this non-smoking property features multilingual staff at the 24/7 reception, ready to assist you in English, Spanish, French, and Italian.
To experience luxury, relaxation, and convenience in Florence, book your stay at Hotel La Gemma today.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Pets allowed
Rooms
9.7
Exceptional
Rated 9.7 out of 10 by 1,771 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location10.0
- Rooms9.3
- Amenities8.8
- Value9.8
- Food & drink9.8
Guests mention
Great locationFriendly staffComfortable roomsAmazing breakfast
KatherineUnited StatesGreat location service and stay
ChristineSGPerfect location for a mini break
Spa facilities, cocktails in the bar, location really central, the staff were very welcoming.
Nothing
PaulUnited KingdomFabulous hotel, amazing staff, would love to return
Contemporary and boutique. The staff were welcoming and attentive
Nothing
IbrahimUnited KingdomEduardo w
A family owned hotel is a gd thing and names it personal
A bit pricey compared to other places. Also it took my PA in London to find me a specialist restaurant that offers Tripe. The hotel could have done better. They…
LiliiaRussian FederationВода горячая теплая
RobertoItalyEleganza originale con una ristorazione eccellente
Il servizio, la ristorazione e l’arredo dell’ ambiente
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Via dei Cavalieri 2C, Florence, Italy
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel La Gemma
What time is check-in and check-out at Hotel La Gemma?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel La Gemma allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel La Gemma?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel La Gemma?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel La Gemma have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel La Gemma have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel La Gemma?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel La Gemma?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel La Gemma?
Via dei Cavalieri 2C, Florence.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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