Mercure Exeter Southgate Hotel
Hotel, 4-starSouthernhay East, Exeter, United KingdomShow on map
8.0 · Very good5,660 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 9.0 out of 10, at Southernhay East.
- Parking on siteAvailable at a charge the property sets.
Central Location with Stunning Views Mercure Exeter Southgate Hotel offers a prime location in central Exeter with picturesque views of the historic old cathedral.
Luxurious Health and Fitness Facilities Enjoy the hotel's health and fitness centre featuring an indoor swimming pool, gym, sauna, and whirlpool spa for ultimate relaxation.
Dining Excellence and Relaxation Indulge in elegant dining at The Gate House Restaurant, sip on drinks at the Terrace lounge bar with a secluded patio, and savor traditional Devonshire afternoon tea.
Experience the best of Exeter with a stay at Mercure Exeter Southgate Hotel.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.0
Very good
Rated 8.0 out of 10 by 5,660 guests who stayed here.
- Cleanliness7.5
- Service8.9
- Location9.0
- Rooms7.4
- Amenities8.0
- Value7.4
- Food & drink8.0
Guests mention
Friendly staffCentral locationComfortable roomGood food
OliveUnited KingdomRoom was value for money - breakfast wasn’t
Location
Room was dark and not conducive to wanting to work in eve.
ChrisUnited KingdomExcellent, my room was clean and well stocked and the hotel was cleaned and very pleasant.
Everything was great from your staff to the beer garden to the food it was all so really nice. My room was clean and nice just like the rest of the hotel.
Would most definitely stay again and recommend the hotel to…
PeterUnited KingdomGreat location and facilities
Location and facilities
Headboard was a bit worn
LourdesSpainExcelente
El baño y el desayuno.
La moqueta de la habitación.
RichardUnited KingdomOvernight Stay in Exeter
Location
In my room 171 the air conditioning was not work and instructions were for the previous unit which had been replaced.
RebeccaUnited KingdomThe location was fantastic! Loved that there is a swimming pool. Breakfast was great! Clean room.
That you have to pay for parking
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Southernhay East, Exeter, United Kingdom
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. Please inform the property if any of the guests are children, so the rooms can be set accordingly. Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. Enjoy yourself at the Spa Naturel with complimentary use of the fitness suite during your stay. You are able to access the indoor heated swimming pool for only 10GBP per person, this price includes up to 2 children under the age of 16. There is also a sauna and a whirlpool (age restrictions apply.) Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5-minute walk from the hotel to the shops and restaurants of the city center. Busses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away. Parking is available on site and charged at £16 per 24-hour period.Please inform of your expected arrival time in advance. You can use the Special Req
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Exeter Southgate Hotel
What time is check-in and check-out at Mercure Exeter Southgate Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Exeter Southgate Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Exeter Southgate Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mercure Exeter Southgate Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mercure Exeter Southgate Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Exeter Southgate Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Exeter Southgate Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Exeter Southgate Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Exeter Southgate Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Exeter Southgate Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Exeter Southgate Hotel?
Southernhay East, Exeter.
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