Malmaison Cheltenham
Hotel, 4-starBayshill Road, Cheltenham, United KingdomShow on map
8.0 · Very good2,552 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Bayshill Road.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Indulge in the unique charm of Malmaison Cheltenham with individually curated artwork, Egyptian cotton linen, and stylish en-suite bathrooms. Some rooms even offer modern open-plan bathrooms and Nespresso machines, ensuring a truly lavish stay.
Gastronomic Delights Savor delectable dishes at the on-site Chez Mal Brasserie, serving up exquisite dinners on Friday and Saturday evenings. Throughout the week, guests can also treat themselves to a tempting light snack menu, perfect for satisfying any craving.
Convenient Location Located in the vibrant Montpellier district, our hotel offers easy access to Cheltenham town centre, Montpellier Gardens, and various cultural festivals. With Cheltenham Spa Rail Station nearby and popular attractions just a short drive away, Malmaison Cheltenham is the ideal choice for your next getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Pets allowed
Rooms
8.0
Very good
Rated 8.0 out of 10 by 2,552 guests who stayed here.
- Cleanliness7.6
- Service8.6
- Location9.2
- Rooms7.1
- Amenities8.1
- Value7.1
- Food & drink8.1
Guests mention
Good food qualityHelpful staffGreat location
SarahUnited KingdomAverage stay for the money paid
Good location in the Montpellier district. Attractive building.
£10 charge for parking. Cold water didn't work in our room - both taps ran hot. Nespresso machine had to be manually switched off, did not auto stop. Small…
KathrynUnited KingdomThe hotel location is fantastic.. near to bars & restaurants
Size & facilities of Hotel are exceptional
Staff were so kind & helpful
Well come gift of a glass of Champagne
Attention to detail regards our stay due to…
KatrUnited KingdomThe quiet but central location, lovely bar, food.
My room had an unusual layout!
AlexUnited KingdomReally central location with nice rooms
The walls are quite thin which means you can hear what your neighbours are up to. This wasn’t too bad though and this wouldn’t put me off staying here again.
Peakie160th Party booking
Booked Malmaison for my 60th party. The team could not have been more helpful, the food was great and they created a great atmosphere. Just fabulous, thank you
JacquelineUnited KingdomOverall much improved
The hotel bar area has really improved since our last stay and now feels like a welcoming and comfortable space to enjoy a drink.
Breakfast was very nice with lots of choice. Staff were helpful and made the stay very…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Bayshill Road, Cheltenham, United Kingdom
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Malmaison Cheltenham
What time is check-in and check-out at Malmaison Cheltenham?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Malmaison Cheltenham allow pets?
No — the property states that pets are not allowed.
Is there parking at Malmaison Cheltenham?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Malmaison Cheltenham?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Malmaison Cheltenham have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Malmaison Cheltenham?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Malmaison Cheltenham have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Malmaison Cheltenham?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Malmaison Cheltenham?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Malmaison Cheltenham?
Bayshill Road, Cheltenham.
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