8.2 · Very good746 reviews
- Check-in from 2:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at KN 1 Avenue Kiyovu.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Stunning Views M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.2
Very good
Rated 8.2 out of 10 by 746 guests who stayed here.
- Cleanliness8.0
- Service8.5
- Location8.5
- Rooms8.5
- Amenities8.3
- Value8.0
- Food & drink7.5
Guests mention
Friendly staffGreat location
OundoUgandaI had a good stay.
Very clean room and comfortable bed. Good breakfast variety. Quiet location. Staff are responsive.
The swimming pool had no deep end.
Akash MahendraIndiaDisappointed
Views
Cleanliness, bathroom stinks unless the window is open, doors didn't latch well, lifts super slow, vegetarian options negligible and food was bad
Travels LtdGhanawill come again
breakfast was good only
l think people should dish out in bits as l saw guest hip their plates and waste as they can finish
AlhadiSaudi ArabiaGood place
The room is clean
Breakfast is not that expected
DanielBelgiumComfortabel
De receptie was zeer hulpzaam. De kamers werden goed opgeruimd & netjes. De koekjes die gebracht werden naar de kamer was ook een aangename verrassing.
DenzelKenyaThe meals, location, room size, general ambience. It was quite a good hotel and the staff are quite friendly in the car park, and restaruants
The staff at the reception was talking about us in Kinyarwanda not knowing…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
KN 1 Avenue Kiyovu, Kigali
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:30 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about M Hotel Kigali
What time is check-in and check-out at M Hotel Kigali?
Check-in is from 2:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does M Hotel Kigali allow pets?
No — the property states that pets are not allowed.
Is there parking at M Hotel Kigali?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does M Hotel Kigali have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does M Hotel Kigali have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at M Hotel Kigali?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does M Hotel Kigali have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at M Hotel Kigali?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book M Hotel Kigali?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is M Hotel Kigali?
KN 1 Avenue Kiyovu, Kigali.
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