M Apartments & Hotel

Hotel, 3-starKN1 1st avenue, KigaliShow on map

You won’t be charged yet

6.0 · Pleasant2 reviews

Check-in from 12:30 PMCheck-out by 2:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Good locationGuests rate the location 7.3 out of 10, at KN1 1st avenue.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Amenities Indulge in onsite massages and enjoy complimentary WiFi and concierge services. Take advantage of the gift shops, communal living room, and cafe for a relaxing stay.

Dining and Entertainment Savor meals at The Restaurant, grab snacks at the cafe, and unwind with drinks at the bar/lounge. Start your day with a complimentary buffet breakfast and explore nearby dining options.

Event Spaces and Convenience Benefit from a 24-hour business center, laundry services, and a 24-hour front desk. Host events in the conference center and 8 meeting rooms. Experience comfort in air-conditioned rooms with flat-screen TVs and private balconies.

For a memorable stay in Kigali, book your room at M Apartments & Hotel today!

What this place offers

Free breakfast
Carport
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Gift shops or newsstand
Conference space

Rooms

6.0

Pleasant

Rated 6.0 out of 10 by 2 guests who stayed here.

Cleanliness4.8
Service7.8
Location7.3
Rooms5.8
Amenities5.8
Value5.8
Food & drink5.3

Guests mention

Friendly staffGood location

Dobbie
October 2025
The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other…
Verified traveler
June 2022
SCARY EXPERIENCE
We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

KN1 1st avenue, Kigali

Guests rate the location 7.3 out of 10 — good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:30 PM until 12:30 AM

Check-out by 2:00 PM

No children

No pets

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Guest accommodation is sealed after cleaning

Pets. Service animals not allowed

General. Gap period enforced between guest stays - 48 hours

General. Guests are provided with free hand sanitizer

Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)

General. Staff temperature checks are conducted regularly

General. Cashless transactions are available

Guest type. Essential workers only - NO

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

General. Reservation might be required for some facilities onsite

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about M Apartments & Hotel

What time is check-in and check-out at M Apartments & Hotel?

Check-in is from 12:30 PM. Check-out is by 2:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does M Apartments & Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at M Apartments & Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at M Apartments & Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does M Apartments & Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at M Apartments & Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does M Apartments & Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at M Apartments & Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book M Apartments & Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is M Apartments & Hotel?

KN1 1st avenue, Kigali.

Other places we book in Kigali

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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