Lucca Charm

RiadVia Roma 14, Lucca, ItalyShow on map

You won’t be charged yet

Very good

Guests rate it highest for service, location and cleanliness.

Check-in from 3:00 PMCheck-out by 10:30 AM.
Fabulous locationGuests rate the location 8.7 out of 10, at Via Roma 14.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Accommodations and Amenities Stay in one of 4 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Convenient Services A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Prime Location Enjoy being centrally located in Lucca, steps from Piazza Napoleone and within a 5-minute walk of Puccini Museum. Explore the city easily with major landmarks within walking distance.

Book your luxurious stay at Lucca Charm for a memorable experience in Lucca!

What this place offers

Free breakfast
Front desk (limited hours)
Smoke-free property
Airport transportation - pickup (surcharge)
Free continental breakfast
No elevator (single level property)
Well-lit path to entrance
Free breakfast
Free WiFi
Continental breakfast

Rooms

8.4

Very good

Rated 8.4 out of 10 by 25 guests who stayed here.

Cleanliness8.6
Service8.9
Location8.7
Rooms8.1
Amenities8.1
Value8.6
Food & drink7.6

Guests mention

Very cleanPleasant host

charles
October 2025
Centre of the city
Excellent location in the middle of the city - everything within a short walk. Room was very clean and comfortable.
Would stay there again.
brian
October 2025
.
Lorenzo
September 2025
Camera in posizione comoda e cura del cliente
Camera pulita, letto comodo. Molto positiva la posizione centralissima in città e la disponibilità del gestore nel rispondere alle richieste. Colazione disponibile presso struttura a breve distanza.
Antonio
September 2025
Ottimo
Pia
July 2025
Mer hostel enn hotell. Veldig rent. Ikke handicapvenlig, pga flere tunge steintrappen (2. etasje), og vi er usikre på brannsikkerheten. Minus at vi møtte verten bare når vi kom, men han var svært hyggelig, og ellers…
Tan Ying Ying
April 2025
-

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Via Roma 14, Lucca, Italy

Guests rate the location 8.7 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 08:00 PM

Check-out by 10:30 AM

No children

Pets allowed on request; charges may apply

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Only dogs and cats are allowed

Pets. Service animals are exempt from fees/restrictions

Noise policy. Noise-free rooms not guaranteed

Check-in & Check-out. Contactless check-out is available

General. Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

General. Guests are provided with free hand sanitizer

Pets. Pet max weight (per pet) in lb is 11

General. Staff temperature checks are conducted regularly

Pets. Pet max weight (per pet) in kg is 5

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

General. Temperature checks are available to guests

General. Property follows sanitization practices of Safe Travels (WTTC - Global)

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Pets. Pets allowed (no fees)

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Lucca Charm

What time is check-in and check-out at Lucca Charm?

Check-in is from 3:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Lucca Charm allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is breakfast included at Lucca Charm?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Lucca Charm have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Lucca Charm have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Lucca Charm?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Lucca Charm?

Via Roma 14, Lucca.

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