Top rated
Guests rate it highest for service, location and cleanliness.
9.11,950Reviews- Check-in from 2:30 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Via San Marco 368.
- Free parkingThe property states parking on site is free for guests.
Luxurious Stay with Pool and Terrace Dining
Swimming Pool and Terrace Dining: Hotel San Marco offers air-conditioned rooms with a refreshing swimming pool and a charming terrace for dining. Enjoy a buffet breakfast with garden views and choose from a variety of lunch options.
Bicycle Rental and Free Parking: Explore Lucca conveniently with the hotel's bicycle rental service and take advantage of the free parking.
Local Beer and Wine Tasting: Indulge in local Bruton beers and Fattoria di Magliano wines at the bar. Don't miss out on the electric-vehicle charging station available on site.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Room service
- Heating
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 1,950 guests who stayed here.
- Cleanliness9.2
- Service9.5
- Location9.4
- Rooms8.6
- Amenities8.7
- Value8.9
- Food & drink9.2
Guests mention
Very friendly, attentive and helpful staffExcellent location within a short walk to Lucca centreClean, comfortable rooms and bedsVery good/excellent breakfast with varietyPleasant pool and outdoor areaAvailability of bikes
DeborahUnited KingdomSmall but perfectly formed hotel, great location and wonderful staff
As soon as we arrived we were greeted with the friendliest and most helpful reception staff and this continued throughout our stay. The pool area was lovely with plenty of shade if required and the water was the perfect…
Kerry JoyNew ZealandVery nice modern hotel walking distance to resturants or short taxi ride. Lovely pool and very friendly staff.
EliseUnited StatesIt was a super hotel for the price and nice being very close to the city walls but more space in which to relax at the e
It was modern and welcoming and the outside patios were lovely to sit and relax in after being out all day. The breakfast was plentiful and tasty and all of the staff was friendly and helpful.
The pool was pretty to look…
CarolineAustraliaFantastic customer service and hospitality. Great facilities and breakfast. Central location with safe parking
MarcoItalyA un passo dalle mura
Tutto perfetto. Staff pulizia piscina posizione e parcheggio.
Niente
FrankGermanyDas Abendessen im Hotel. Lieber in der Stadt Essen gehen.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Via San Marco 368, Lucca, Italy
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:30 PM until 11:30 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel San Marco
What time is check-in and check-out at Hotel San Marco?
Check-in is from 2:30 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel San Marco allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel San Marco?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel San Marco have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel San Marco?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel San Marco have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel San Marco have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel San Marco?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel San Marco?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel San Marco?
Via San Marco 368, Lucca.
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