La Poza
Hotel, 2-star14 Avenida Guerrero, Isla Mujeres, QROO, 77400, Isla Mujeres, MexicoShow on map
Top rated
Guests rate it highest for location, service and cleanliness.
9.427Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Exceptional locationGuests rate the location 10.0 out of 10, at 14 Avenida Guerrero, Isla Mujeres, QROO, 77400.
Relax in Style Indulge in our outdoor pool and rooftop terrace for stunning views. Unwind in one of our uniquely decorated guestrooms with kitchen amenities. Stay connected with complimentary Wi-Fi and enjoy the convenience of housekeeping upon request.
Convenient Location Nestled in Isla Mujeres, our hotel is a short walk from North Beach and the Ferry Terminal. Explore nearby attractions like Parador Fotográfico and Miguel Hidalgo with ease.
Explore the Area Venture to attractions such as Punta Cancun and Garrafon Natural Reef Park, just a short distance away. Book your stay at La Poza for a relaxing and convenient getaway.
What this place offers
- Designated smoking area
- Wheelchair accessible
- Elevator
- Front desk (limited hours)
- Rooftop terrace
- Housekeeping on request
- Mosquito nets
- Well-lit path to entrance
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 27 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location10.0
- Rooms9.2
- Amenities9.2
- Value9.1
- Food & drink9.2
Guests mention
Great locationHelpful staff
seanApartment was clean and well equipped. Only issue for us was that it’s quite noisy given its location. There is also a school next door which gets loud around 8am. Overall still a good stay
NicoleEverything was amazing! Close to everything.
ChristinaCondo was beautiful and location was amazing. All the staff was helpful anytime you needed anything. Will definitely be planning another trip back
MattGreat location and wonderful air conditioning
JeffreyLocation was a 10! Karen and Esteban are fantastic. I can’t wait go back
MisahoThis place is really great.
The rooms are very spacious and completely cleaned.
It is very close to the beach and restaurants.
Plus Stephan is very helpful with everything.
😊😊😊😊😊😊
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
14 Avenida Guerrero, Isla Mujeres, QROO, 77400, Isla Mujeres, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests are required to download the property's Whatsapp mobile app before check-in.
Pets. Pets not allowed
General. Private host property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about La Poza
What time is check-in and check-out at La Poza?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does La Poza allow pets?
No — the property states that pets are not allowed.
Does La Poza have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book La Poza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is La Poza?
14 Avenida Guerrero, Isla Mujeres, QROO, 77400, Isla Mujeres.
Other places we book in Isla Mujeres
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Lotus Beach Hotel - Adults Only9.8 · 187 reviews
Izla Hotel by Fiesta Americana Isla Mujeres9.4 · 898 reviews
Impression Isla Mujeres by Secrets - Adults Only - All Inclusive9.4 · 283 reviews
The Mermaid and The Pearl Boutique Hotel9.3 · 313 reviews
Icaco Island Village - Adults Only9.0 · 260 reviewsNautibeach CondosCasa Coco by Coco B IslaAntillasCasa de los Sueños Hotel BoutiqueCasa del Jaguar Beach HotelHotel Azul MayaVillas Najo' Isla Mujeres.Hotel Paradise SuitesPrivilege Aluxes Adults OnlyFitz-MarAzulea Isla Mujeres HotelBahia TolokBella MarNa Balam HotelCasa mantarrayaSunset Condo 104 Puerta al Mar Isla Mujeres MexicoCasa pazCasa Caridad del CobreHotel Bahia Chac ChiEsplendor by Wyndham Isla Mujeres Boutique All InclusiveHotel Xbulu-HaHotel MarcianitoDreams Apartments 1 Loft a 9 minutos de la playaHotel Playa La Media LunaCuxos Hotel Beachfront