Isla Serena

Apartment, 4-starPayo Obispo, Isla Mujeres, MexicoShow on map

You won’t be charged yet

9.7 · Exceptional21 reviews

Check-in from 3:00 PMCheck-out by 11:30 AM.
Exceptional locationGuests rate the location 9.8 out of 10, at Payo Obispo.
Free parkingThe property states parking on site is free for guests.

Rooftop Pool with Stunning Garden View and Balcony Luxurious Amenities including Hot Tub, Solarium, and Free WiFi Family-Friendly Restaurant, Snack Bar, and Bar On-Site

To experience luxury and comfort in Isla Mujeres, book your stay at Isla Serena today!

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator

Rooms

9.7

Exceptional

Rated 9.7 out of 10 by 21 guests who stayed here.

Cleanliness8.8
Service9.8
Location9.8
Rooms9.8
Amenities9.8
Value9.7
Food & drink10.0

Guests mention

Amazing locationClean and spacious roomsGreat food and beveragesExcellent views

MarisaUnited States
August 2026Solo traveller
Never again. We were let down all the way around. No respect.
Good bar, restaurant.
#1 I had to pull teeth to
Get the real location we were to stay at. We were driving our taxi man crazy because the location we were told didn’t even exist!
We were promised a large room with living…
NoeUnited States
July 2026Family
Love the view of the ocean
The ocean view
All good
CrystalCanada
April 2026Group
Great air bnb
Big space with large bedrooms. Beds were comfy. Great views from all rooms. Large kitchen for cooking.
Building is a bit further south. In unit laundry would be a nice added amenity.
DonnaUnited States
March 2026Couple
Overall, a great stay!
The rooftop pool is amazing, and a great spot to watch the sunset. The restaurant downstairs has the best happy hour on the island, and a friendly and helpful staff. The views from the restaurant downstairs, pool and the…
BernardUnited States
February 2026Couple
Has a great time
Wonderful modern two bedroom condo in a very nice complex right on the water
A swimming pool on the roof as well as two other pools. And you can go up one more floor for great sunsets.
Nice restaurant in the building
The…
MatthewUnited States
February 2026Group
I would recommend this location for anyone coming to Isla Mujeres.
The location of the property mid island was very convenient to get around to different parts of the island easily. The condo was very well accommodated with everything we needed. The views from the patio were…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Payo Obispo, Isla Mujeres, Mexico

Guests rate the location 9.8 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:30 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Isla Serena

What time is check-in and check-out at Isla Serena?

Check-in is from 3:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Isla Serena allow pets?

No — the property states that pets are not allowed.

Is there parking at Isla Serena?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Isla Serena have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Isla Serena have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Isla Serena have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Isla Serena?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Isla Serena?

Payo Obispo, Isla Mujeres.

Other places we book in Isla Mujeres

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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