Hotel Urbainn
Hotel, 4-starCtra. Veracruz-Xalapa Lt 91 Mza 30, Veracruz, MexicoShow on map
Very good
Guests rate it highest for service, location and amenities.
8.4240Reviews- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Ctra. Veracruz-Xalapa Lt 91 Mza 30.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation: Hotel Urbainn in Las Bajadas offers a premium stay experience with modern amenities and impeccable service.
Gastronomic Delights: Indulge in a culinary journey at our on-site restaurant, offering a diverse menu to satisfy your taste buds.
Convenient Location: Situated just 3.1 km from General Heriberto Jara Airport, with easy access to Veracruz and Chachalacas, Hotel Urbainn is the perfect choice for travelers seeking comfort and convenience.
Book your stay at Hotel Urbainn now to experience luxury and convenience at its best!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.4
Very good
Rated 8.4 out of 10 by 240 guests who stayed here.
- Cleanliness8.0
- Service9.0
- Location8.5
- Rooms8.4
- Amenities8.5
- Value8.4
- Food & drink8.0
Guests mention
Friendly staffGood locationComfortable beds
Margarita GuadalupeCanadaRelajante
Todo ,pero sobre todo él desayuno
GonzalezMexicoExcelente servicio
La empatía del hotel, ya que me cambiaron mi vuelo y no hubo problema para el cambio de fecha. Los empleados muy atentos y amables.
José EstuardoGTTe dan lo que ofrecen
Que dan lo que ofrecen.
Podrían invertir un poco más en ornato
Gloria MaríaMexicoLa ubicación
ElisaMexicoUna actitud totalmente inapropiada
Cercanía al aeropuerto y free trasnsportation
Arturo, el recepcionista, tuvo una actitud pésima y cero orientación al servicio. Arrojaba las llaves hacia los huéspedes, hacía caras ante cualquier solicitud y en ningún…
RamiroUnited StatesClean, soft comfertable clean bed, good a/c, and near Airport 5 min away.
I recomend to buy snacks before you get there because any store is a good 15 min walk away
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ctra. Veracruz-Xalapa Lt 91 Mza 30, Veracruz, Mexico
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Urbainn
What time is check-in and check-out at Hotel Urbainn?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Urbainn allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Urbainn?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Urbainn have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Urbainn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Urbainn?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Urbainn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Urbainn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Urbainn?
Ctra. Veracruz-Xalapa Lt 91 Mza 30, Veracruz.
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