Emporio Veracruz
Hotel, 5-starPaseo del Malecón 244, Veracruz, MexicoShow on map
Top rated
Guests rate it highest for service, location and amenities.
9.02,232Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Paseo del Malecón 244.
- Parking on siteAvailable at a charge the property sets.
Breathtaking Views of Fort of San Juan de Ulúa Experience luxury at its finest at Emporio Veracruz, where every room offers stunning views of the historic Fort of San Juan de Ulúa.
Luxurious Amenities for Every Guest Indulge in the hotel's 3 swimming pools, spa, and 24-hour room service. Each guest room is equipped with a 32-inch flat-screen TV, iPod docking station, minibar, and coffee maker. Upgrade to a room with a balcony to enjoy mesmerizing ocean views.
Unwind and Rejuvenate Take advantage of the recreational facilities including a gym, sauna, and hot tub (reservation required). For your convenience, there is also a business center, along with medical and babysitting services available.
Book your stay now at Emporio Veracruz for a truly unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 2,232 guests who stayed here.
- Cleanliness8.5
- Service10.0
- Location9.5
- Rooms8.5
- Amenities9.0
- Value8.5
- Food & drink8.5
Guests mention
Friendly staffGreat locationClean poolsComfortable rooms
GuillermoMexicoThe breakfasts are amazing
The plumber needs more maintenance
AprilUnited StatesBeautiful place to stay
The location, comfort, breakfast buffet was amazing!
The bathroom could have been cleaner. There were hairs all over the floor. And the floor needed to be mopped. We could see coffee spills on the tile from the previous…
samuelMexicoLas piscinas muy agradables y la localización del hotel ideal muy cerca del habiente de noche
Todo muy bien
ArturoMexicoExcelente trato del personal, habitación que me tocó, instalaciones no se diga .. sin duda volvería otra vez
GerardoUnited StatesRecomendado
Ubicación calidad precio
Falta de limpieza en los azulejos de la regadera
JULIO CESARMexicoEstancia muy bonita.
Ambiente aromatizado, personal muy cordial y atento.
Al querer preprarar el cafe, el deposito de agua de la cafetera tenia polvo.
En el lavabo estaba tapado,el agua no baja rapido.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Paseo del Malecón 244, Veracruz, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Top attractions
- Malecón de Veracruz100 m
- Fuerte de San Juan de Ulúa800 m
- Plaza de Armas / Zócalo (Veracruz historic center)1.1 km
- Gran Café de la Parroquia (historic coffeehouse)1.1 km
- Museo de la Ciudad de Veracruz (City Museum)1.3 km
- Acuario de Veracruz (Veracruz Aquarium)2.5 km
Nearby
- Catedral de Veracruz (Cathedral of the Immaculate Conception)1.0 km
- Central de Autobuses de Veracruz (main bus terminal)3.0 km
Nature
- Playa Villa del Mar / Playa de Veracruz (main city beach area)1.6 km
Airports
- Aeropuerto Internacional de Veracruz 'Heriberto Jara' (VER)18.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Emporio Veracruz
What time is check-in and check-out at Emporio Veracruz?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Emporio Veracruz allow pets?
No — the property states that pets are not allowed.
Is there parking at Emporio Veracruz?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Emporio Veracruz have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Emporio Veracruz?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Emporio Veracruz have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Emporio Veracruz?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Emporio Veracruz have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Emporio Veracruz?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Emporio Veracruz?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Emporio Veracruz?
Paseo del Malecón 244, Veracruz.
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