Gran Hotel Diligencias

Hotel, 5-star1115 Independence Avenue, Zona Centro, Veracruz, MexicoShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for location, service and value.

Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.8 out of 10, at 1115 Independence Avenue, Zona Centro.
Free parkingThe property states parking on site is free for guests.

Historic District Location Nestled in the heart of Veracruz's Historic District, Gran Hotel Diligencias offers a charming retreat just a short stroll away from the Gulf of Mexico coast.

Luxurious Amenities Indulge in relaxation with an outdoor pool, massage center, 24-hour gym, and sauna available on-site. The cozy rooms feature cable TV, free Wi-Fi, and a safety deposit box for your convenience.

Culinary Delights Savor a delicious buffet breakfast each morning and dine at the hotel's seafood restaurant and bar. Immerse yourself in the local flavors and culinary experiences during your stay.

Experience the allure of Veracruz at Gran Hotel Diligencias - book your stay now for an unforgettable getaway!

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Rooms

8.6

Fabulous

Rated 8.6 out of 10 by 1,967 guests who stayed here.

Cleanliness7.7
Service9.2
Location9.8
Rooms8.2
Amenities8.2
Value8.7
Food & drink8.2

Guests mention

Great locationFriendly staffClean rooms

476tylerd
August 2026
A two star hotel stuck in disrepair.
The location is the only plus.
I booked a king junior suite - room 402 and my expectations were severely let down.
My issues:
1.The A/c in my room, while cold, would not shut its self off based on either high or low…
605b71b0aa17715395d7ef5b56efbdb7Mexico
April 2026Solo traveller
bien ubicado
la ubicación y la amplitud de la habitación, el servicio del restaurante
el aire acondicionado ruidoso, no me advirtieron del concierto de musica que habia debajo del hotel y duraba hasta las 2 de la mañana, habitación…
FranzMexico
April 2026Family
No regresaría
La ubicación
La atención del personal, proporcionan un numero de whatssapp que nunca contestan, la atención del restaurante no es muy buena. Las habitaciones no estan bien aisladas del ruido exterior
CarrascoMexico
April 2026Couple
Buena ubicación para conocer las tradiciones de Veracruz.
Se encuentra ubicado en la mejor zona de Veracruz si te interesa conocer más de las tradiciones locales. A pocos pasos de la catedral, malecón, restaurantes, y plaza pública. Las noches de los fines de semana hay…
Liliana Balderas MercadoMexico
April 2026Family
El hotel está muy bonito y súper bien ubicado.
El personal que te recibe el lobby es muy poco atento, no se comunican entre ellos tienen un mal ambiente de trabajo y se distraen fácilmente, dan una pésima atención.
kkopernicoMexico
April 2026Family
agradable
Ubicación
Aire acondicionado, no enfriaba

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

1115 Independence Avenue, Zona Centro, Veracruz, Mexico

Guests rate the location 9.8 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 1:00 PM

Children welcome

No pets

Free parking on site

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that this property doesn't accept reservations with debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Gran Hotel Diligencias

What time is check-in and check-out at Gran Hotel Diligencias?

Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Gran Hotel Diligencias allow pets?

No — the property states that pets are not allowed.

Is there parking at Gran Hotel Diligencias?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Gran Hotel Diligencias have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Gran Hotel Diligencias?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Gran Hotel Diligencias have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Gran Hotel Diligencias?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Gran Hotel Diligencias have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Gran Hotel Diligencias?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Gran Hotel Diligencias?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Gran Hotel Diligencias?

1115 Independence Avenue, Zona Centro, Veracruz.

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