7.6 · Good66 reviews
- Check-in from 1:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at No. 371, Galle Road.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Stunning Views and Top-notch Amenities Take in the views from the terrace and garden, and enjoy complimentary wireless internet access. The hotel also offers concierge services, wedding services, and a cozy fireplace in the lobby. Delicious Dining and Convenient Services Savor a meal at The Chinese Golden Palace or indulge in 24-hour room service. Unwind with a drink at the bar/lounge or opt for a to-go breakfast daily. Modern Comfort and Convenient Location Relax in one of the 44 air-conditioned rooms with LCD televisions and free Wi-Fi. Benefit from amenities like a 24-hour business center, express check-in/out, and event facilities. With a prime location near key attractions and the airport, Hotel Sapphire in Colombo awaits your arrival.
What this place offers
- Elevator
- Conference space
- Fireplace in lobby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Wedding services
- Express check-in
Rooms
7.6
Good
Rated 7.6 out of 10 by 66 guests who stayed here.
- Cleanliness6.6
- Service8.6
- Location9.6
- Rooms7.1
- Amenities7.1
- Value7.6
- Food & drink6.1
Guests mention
Clean bedsGood air conditioningFriendly staffShops nearby
AdamsRoom beds clean. Clean room very satisfied. Air conditioning very good.
TV connection problem.
Bathroom need improvement. The doors and tiles require little improvement.
Shower taps not working properly. Washbasin…
KokilavernyShops nearby
ThangarajahOnly good thing is, you can do early check-in for an extra fee, around 1/3 of whatever you paid for a day. Normal check-in time is 2pm, but I checked in at 4am by paying extra. Furniture, carpet and building look very…
ShanthaThis property was advertised as breakfast included. that's one of the reason i chose. It was limited to bread, butter, marmalade and an omelet. Wery disappointing. The bathrooms looked very old and not cleaned properly.…
MithunanPlace was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
VALLIPURAMIn a great location
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No. 371, Galle Road, Colombo
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
Check-in & Check-out. Contactless check-out is available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Individually-wrapped food options are available
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property follows sanitization practices of Safe Travels (WTTC - Global)
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Sapphire
What time is check-in and check-out at Hotel Sapphire?
Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Sapphire allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Sapphire?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Sapphire have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Sapphire?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Sapphire have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Sapphire?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Sapphire?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Sapphire?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Sapphire?
No. 371, Galle Road, Colombo.
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