Top rated
Guests rate it highest for location, food and amenities.
9.42,344Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 77 Galle Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious 5-Star City Hotel in the Heart of Colombo
Award-Winning Spa and Multiple Dining Options Indulge in relaxation at the award-winning spa or savor a culinary journey with 14 dining options, including the renowned seafood restaurant, Lagoon.
Convenient Services and Amenities Enjoy the convenience of Audi airport pickup/drop options, personalized services like pillow menus, in-room safes, and easy access to Crestcat Boulevard for shopping.
Ready to experience luxury and convenience in Colombo? Book your stay at Cinnamon Grand now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 2,344 guests who stayed here.
- Cleanliness8.5
- Service9.5
- Location10.0
- Rooms8.8
- Amenities9.5
- Value9.5
- Food & drink10.0
Guests mention
LuxuryGreat breakfastSpacious roomsExcellent staffGood amenitiesConvenient location
Dr.DietmarLKAll
Nothing
ReuUnited KingdomColombo’s impressive signature luxury hotel
Room service food issue
Room telephone not working
TomUnited KingdomAverage at best
Okay pool and room was a good size
It wasn’t cleaned properly half the stuff in the room didn’t work and the room service was poor
MichailGreeceΕξαιρετική η διαμονή και η θέση
Thodorisg13GreeceFantastic hotel
Fantastic hotel, very big and clean room.
Both dinner and breakfast were very good, tasty, with big variety. The staff was polite and very helpful.
Excellent choice if you want luxurious staying in Colombo.
Thodorisg13GreeceAn amazing hotel
Excellent hotel with big, clean and comfortable room.
Both dinner and breakfast were fantastic with big variety.
The staff was friendly and polite, especially Dumith was ready to help us in everything.
This hotel is the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
77 Galle Road, Colombo
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that an airport pick-up service is available at extra charge. Guests who want to make use of this service must provide flight details, arrival date and time at time of booking. ==== Please present the same credit card used to guarantee your booking when checking in / making payment at the resort. If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival: 1) Authorization letter with card holder's signature 2) Copy of the card holder's card (front and back of card with card holder's signature) 3) Copy of the card holder’s passport or driver’s license Please note that the resort may contact the cardholder for verification purposes. Please note that 50% of the room rate will be charged for early check in from 6 AM and late checkout up to 10 PM. === Please note that future taxes are subject to change. Please note that an additional supplement will apply for dinner on 24th, 25th, & 31st December. Please contact the property for further detailsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cinnamon Grand Colombo
What time is check-in and check-out at Cinnamon Grand Colombo?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cinnamon Grand Colombo allow pets?
No — the property states that pets are not allowed.
Is there parking at Cinnamon Grand Colombo?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Cinnamon Grand Colombo have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Cinnamon Grand Colombo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Cinnamon Grand Colombo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Cinnamon Grand Colombo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Cinnamon Grand Colombo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Cinnamon Grand Colombo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cinnamon Grand Colombo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cinnamon Grand Colombo?
77 Galle Road, Colombo.
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