Top rated
Guests rate it highest for service, location and amenities.
9.42,240Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at 1 Galle Face, Colombo 02.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations with Stunning Views Shangri-La Colombo offers a luxurious stay in the heart of the city, with guestrooms featuring breathtaking views of the Indian Ocean, Beira Lake, or the cityscape.
Gourmet Dining and Entertainment Indulge in a culinary journey at the hotel's innovative restaurants and bars, from savoring tasty steaks and seafood grills at Capital Bar & Grill to experiencing authentic Chinese cuisine at Shang Palace.
Relaxation and Wellness Unwind at Chi, The Spa with holistic therapies, stay fit at the Health Club with top-notch equipment and trainers, and enjoy daily buffet meals at Central Restaurant.
Experience luxury, dining, and relaxation at Shangri-La Colombo - your ultimate destination in the city.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 2,240 guests who stayed here.
- Cleanliness8.3
- Service10.0
- Location9.7
- Rooms8.8
- Amenities9.7
- Value9.3
- Food & drink9.7
Guests mention
Excellent serviceGreat locationVariety in food
ChloeUnited KingdomSo friendly, clean and lovely!
Really clean, gorgeous
Nothing!
RaweenaNLThe location and the employees were great! There was a huge variety for breakfast and a very kind man who kept filling up our chai cup.
There were barely any mirrors, except in the bathroom. I missed it while getting…
ReenaIndiaAmazing
It was amazing
Nothing
PierreFranceExcellent séjour au Shangri La
Excellent séjour au Shangri La !!
Tout était parfait, du début à la fin. Les équipes sont attentionnées, les chambres très confortables, les buffets variés.
e_starSGホテル全体が綺麗で、サービスがよく、食事が美味しかったです。
特にありません。
StéphaneFranceL'espace café/restauration du 32 e . Belle vue
Les chambres et Suites sont petites . Nous avions réservé une chambre pour 2 adultes et 1 enfant de 11 ans . Impossible de faire tenir le lit d' appoint. Nous avons dû payer…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
1 Galle Face, Colombo 02, Colombo
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Children under the age of 6 years can enjoy meals at no extra cost in all day dinning when accompanied by a paying adult. Children between 6 and 11 years also enjoy a 50% discount on meals. Children of and above 12 years are considered as adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shangri-La Colombo
What time is check-in and check-out at Shangri-La Colombo?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shangri-La Colombo allow pets?
No — the property states that pets are not allowed.
Is there parking at Shangri-La Colombo?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Shangri-La Colombo have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Shangri-La Colombo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Shangri-La Colombo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Shangri-La Colombo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Shangri-La Colombo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shangri-La Colombo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shangri-La Colombo?
1 Galle Face, Colombo 02, Colombo.
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