Guests rate it highest for service, food and location.
9.2497ReviewsNewly Renovated Rooms Experience the perfect blend of rustic charm and modern design in our newly renovated rooms at Hotel Pollux.
Dining Options Indulge in a culinary journey at our 3 unique restaurants. From traditional Swiss dishes at The Pinte to international delicacies at Arvenstube, there's something to satisfy every palate at Hotel Pollux.
Relaxation and Wellness Unwind and rejuvenate in our relaxation area, complete with a Finnish sauna, steam bath, hot tub, magic shower, and solarium. After a day of exploring Zermatt, treat yourself to some well-deserved pampering.
Book now to experience the ultimate comfort and luxury at Hotel Pollux.
9.2
Rated 9.2 out of 10 by 497 guests who stayed here.
Good location close to train station and walking distance to restaurants. View of Matterhorn from our balcony.
Bed coverings were too heavy for summer/early fall.
It was so quiet and clean. Beautiful balcony views and a lot of space for 3 people.
The breakfast could’ve had more variety
Location, room was really nice,good breakfast and very good staff
Nothing
Les réceptionnistes ont été très accueillante. la chambre était confortable, très peu de nuisance sonore malgré que l'hôtel se situe dans la rue principale. Le déjeuner était bien et les serveuses à l'écoute. Content de…
The hotel had wonderful ambience and a comfortable feel. A very nice choice. The breakfast area was excellent w/plenty of tables.
I wish I did not have a single room with the bed up in the loft where I had to climb up…
Clean, lovely decore, breakfast was brilliant and its location were standouts.
There wasn’t anything we didn’t like.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Bahnhofstrasse 28, Zermatt
Guests rate the location 9.2 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
No pets
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Bahnhofstrasse 28, Zermatt.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.