Hotel Palacio
Hotel, 3-starAVENIDA MANUEL AVILA CAMACHO # 179 COLONIA FERRER GUARDIA, Xalapa, MexicoShow on map
Fabulous
Guests rate it highest for location, service and value.
8.674Reviews- Check-in from 2:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at AVENIDA MANUEL AVILA CAMACHO # 179 COLONIA FERRER GUARDIA.
- Parking on siteAvailable at a charge the property sets.
Convenient Location and Amenities
Hotel Palacio, a charming 3-star hotel in Xalapa, offers a convenient stay just a stone's throw away from Pescados River and Lake Walking. With a restaurant, room service, and a 24-hour front desk, guests can indulge in comfort and excellent service. Enjoy seamless connectivity with complimentary WiFi and hassle-free private parking on-site.
Comfortable Rooms and Essential Facilities
Each room at Hotel Palacio is thoughtfully furnished with a wardrobe, TV, and a private bathroom. Relax in cozy accommodations complete with fresh bed linen and fluffy towels, ensuring a restful stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Family rooms
- Luggage storage
- Facilities for disabled guests
- Meeting/banquet facilities
- Non-smoking throughout
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 74 guests who stayed here.
- Cleanliness8.1
- Service9.5
- Location9.6
- Rooms8.0
- Amenities7.5
- Value9.5
- Food & drink7.6
Guests mention
Good price-quality ratioExcellent locationFriendly service
Tlapa GarciaMexicoLas camas
MalinalliMexicoMe gustó la ubicación, justo enfrente está un café y las paradas de los autobuses. El precio está superbién y tiene tv Roku. El bañó está muy bien equipado. Me gustó que cambian las toallas todos los días.
Extrañé el…
GabrielaMexicoLimpieza, atención del personal, ubicación
Luis EnriqueMexicoEn general bien, para dormir.
Muy buena ubicación. Cerca de la Facultad de Humanidades de la Universidad Veracruzana. Hay restaurantes, cafés y muchos lugares para restaurarse.
Se escucha lo que los otros vecinos hablan.
GabrielaMexicoMuy buena ubicación pero muy ruidoso.
La ubicación y la atención de la recepcionista de la mañana
El hotel es muy ruidoso. No hay comunicación vía telefónica con la recepción en caso de algún problema.
Sergio EduardoMexicoEstaba limpio.
Se escucha TODO!. El rechinar de la cama que estaba en el piso de arriba no me dejó dormir. En el hotel no respetaron el precio porque me dijeron que a la hora a la que llegué no tenían acceso a la app. La…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
AVENIDA MANUEL AVILA CAMACHO # 179 COLONIA FERRER GUARDIA, Xalapa, Mexico
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 09:00 PM
Check-out by 1:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Palacio
What time is check-in and check-out at Hotel Palacio?
Check-in is from 2:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Palacio allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Palacio?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Palacio have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Palacio?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Palacio have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Palacio?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Palacio?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Palacio?
AVENIDA MANUEL AVILA CAMACHO # 179 COLONIA FERRER GUARDIA, Xalapa.
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