Balcon del Alferez
Hotel, 3-starProlongacion Allende, 6. Colonia Centro, Xalapa, MexicoShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.089Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Prolongacion Allende, 6. Colonia Centro.
- Free parkingThe property states parking on site is free for guests.
Charming Colonial Mansion in Central Xalapa
Elegant Rooms with Modern Amenities Experience the perfect blend of charm and comfort in our elegant rooms equipped with free Wi-Fi, cable TV, and private bathrooms.
Delicious Dining and Convenient Location Indulge in a daily continental breakfast and savor traditional Mexican cuisine at our on-site restaurant. Located just a block away from the city’s main square, our hotel offers easy access to Xalapa's top attractions.
Explore Xalapa with Ease Let our 24-hour reception staff guide you to the best of Xalapa. Visit the nearby Anthropology Museum or the cathedral, both within walking distance. Don't miss the chance to explore Mexico's stunning coastline just an hour's drive away.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 89 guests who stayed here.
- Cleanliness6.5
- Service9.5
- Location9.5
- Rooms9.5
- Amenities9.5
- Value9.5
- Food & drink9.5
Guests mention
Buena ubicación
ChristelleMexicoEl colchón, la vista, el aire acondicionado. La amabilidad de la recepción.
Las almohadas, porque aunque estaban bien, si querías recargarte para ver la tele, al tener cabecera la cama, no eran suficientes ni tampoco…
TyUnited StatesWe loved our short stay at Balcon and would happily stay there again.
Location, ease of parking, staff was very friendly and helpful. Their sister hotel’s restaurant (1/2 block away) offers phenomenal breakfast.
Nothing we “didn’t like”, exactly. But the bed and couch were not the most…
Flores HernandezMexicoExcelente
TODO
Nada
MarthaMexicoexcelente ubicación y muy buena atención e instalaciones, tal y como se muestran las fotos!
ubicación perfecta, limpieza y atención muy buena
Nos hubiera gustado vista a la ciudad.
Ivan SaulMexicoBuena la ubicación
NAHÚMLos garrafones que tienen en las áreas en común para tomar agua, están sucios todos, se ve que los rellenan y no los lavan, tienen hongos, tome fotos, lo reporte y sin el más mínimo asombro contestan! Ok, lo reportamos..…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Prolongacion Allende, 6. Colonia Centro, Xalapa, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Balcon del Alferez
What time is check-in and check-out at Balcon del Alferez?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Balcon del Alferez allow pets?
No — the property states that pets are not allowed.
Is there parking at Balcon del Alferez?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Balcon del Alferez?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Balcon del Alferez have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Balcon del Alferez?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Balcon del Alferez?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Balcon del Alferez?
Prolongacion Allende, 6. Colonia Centro, Xalapa.
Other places we book in Xalapa
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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