HB Xalapa
Hotel, 4-starAvenida Lazaro Cardenas numero 9 Fraccionamiento Las Animas, Xalapa, MexicoShow on map
Top rated
Guests rate it highest for service, cleanliness and amenities.
9.2265Reviews- Check-in from 12:00 AMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at Avenida Lazaro Cardenas numero 9 Fraccionamiento Las Animas.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations
Indulge in comfort and style at HB Xalapa, where each spacious room offers modern amenities and stunning city views. Unwind in the outdoor pool or stay active at the well-equipped gym during your stay.
Convenient Location
Located just minutes away from Natura Park and the Xalapa Interactive Museum, our hotel provides easy access to the city's top attractions. Explore the historic city centre or enjoy complimentary private parking at your convenience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 265 guests who stayed here.
- Cleanliness9.4
- Service9.8
- Location8.9
- Rooms9.3
- Amenities9.4
- Value8.8
- Food & drink8.4
Guests mention
Clean and comfortable roomsFriendly and helpful staff
NelsonMexicoEVERYTHING, plus they have smart tvs
The gym equipment a little bit too old and very small
LuviMexicoEn general todo nos pareció muy bien
Todo estuvo muy bien
IsidroMexicoexcelente
excelente instalaciones y servicio
sin comentarios
JesusMexicoBuen pero ruidoso.
La ubicación
Las habitaciones que dan a la calle son muy ruidosas. Hay que estar en el piso 4 para dormir bien.
CARLOS EDUARDOMexicoExperiencia Hb Xalapa
En general todo, muy buena decoración, habitación y vista
El servicio de estacionamiento, aunque son amables los empleados
RamirezMexicoLas áreas
Nunca me enviaron la factura y no me pudo reembolso el gasto la compañía ya que me quedé por motivo de trabajo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Lazaro Cardenas numero 9 Fraccionamiento Las Animas, Xalapa, Mexico
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 AM until 11:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about HB Xalapa
What time is check-in and check-out at HB Xalapa?
Check-in is from 12:00 AM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does HB Xalapa allow pets?
No — the property states that pets are not allowed.
Is there parking at HB Xalapa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does HB Xalapa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at HB Xalapa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does HB Xalapa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at HB Xalapa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does HB Xalapa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at HB Xalapa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book HB Xalapa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is HB Xalapa?
Avenida Lazaro Cardenas numero 9 Fraccionamiento Las Animas, Xalapa.
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