Hotel Masam
Hotel, 2-star11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400, Isla Mujeres, MexicoShow on map
7.6 · Good48 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
Rooftop Terrace with Stunning Views Enjoy breathtaking views from our rooftop terrace and bask in the beauty of the surrounding area. Take in the fresh air and relax in this unique setting.
Complimentary Amenities and Services Benefit from complimentary wireless internet access throughout the hotel, ensuring you're always connected. Our concierge services are at your disposal to enhance your stay and fulfill your requests promptly.
Ideal Location for Explorers Conveniently situated near popular attractions such as Isla Mujeres Ferry Terminal and North Beach, Hotel Masam in Isla Mujeres offers easy access to key destinations. Immerse yourself in the vibrant culture and beauty of the area during your stay.
Make your reservation now to experience the charm of Hotel Masam in Isla Mujeres!
What this place offers
- Front desk (limited hours)
- Wedding services
- Tours/ticket assistance
- Rooftop terrace
- Beach towels
- Reception hall
- Change of bed sheets (on request)
- Well-lit path to entrance
- Tile flooring in public areas
- Free WiFi
Rooms
7.6
Good
Rated 7.6 out of 10 by 48 guests who stayed here.
CARMENEl hotel que reservé está cerrado no habilitado
JuanGreat location, hotel is in ok condition
AlexanderFound this hotel in downtown Isla Mujeres on the Main Street with all the restaurants. It’s just a few minutes from Playa Norte, one of the nicest beaches on the planet! The staff were very friendly and the room was…
AlfonsoEstá bien
Bien servixiio
Clara AlejandraSobre todo el muchacho que atiende
AleksandrSuper!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400, Isla Mujeres, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Covid. Property does not offer onsite COVID-19 testing
General. Property follows sanitization practices of Safe Travels (WTTC - Global)
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Private host property
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Health & Safety. Property does not require health documentation at check-in
General. Gap period enforced between guest stays - 24 hours
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-out is available. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Masam
What time is check-in and check-out at Hotel Masam?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Masam allow pets?
No — the property states that pets are not allowed.
Does Hotel Masam have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Masam have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Masam?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Masam?
11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400, Isla Mujeres.
Other places we book in Isla Mujeres
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Lotus Beach Hotel - Adults Only9.8 · 187 reviews
Izla Hotel by Fiesta Americana Isla Mujeres9.4 · 898 reviews
Impression Isla Mujeres by Secrets - Adults Only - All Inclusive9.4 · 283 reviews
The Mermaid and The Pearl Boutique Hotel9.3 · 313 reviews
Icaco Island Village - Adults Only9.0 · 260 reviewsNautibeach CondosCasa Coco by Coco B IslaAntillasCasa de los Sueños Hotel BoutiqueCasa del Jaguar Beach HotelHotel Azul MayaVillas Najo' Isla Mujeres.Hotel Paradise SuitesPrivilege Aluxes Adults OnlyFitz-MarAzulea Isla Mujeres HotelBahia TolokBella MarNa Balam HotelCasa mantarrayaSunset Condo 104 Puerta al Mar Isla Mujeres MexicoCasa pazCasa Caridad del CobreHotel Bahia Chac ChiEsplendor by Wyndham Isla Mujeres Boutique All InclusiveHotel Xbulu-HaHotel MarcianitoDreams Apartments 1 Loft a 9 minutos de la playaHotel Playa La Media LunaCuxos Hotel Beachfront