6.0 · Pleasant5 reviews
- Check-in from 11:30 AMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Experience a delightful escape at HOTEL GREENWICH, where comfort meets convenience in the heart of Kigali.
Gourmet Dining Satisfy your culinary cravings at our two on-site restaurants, offering a diverse array of dishes to tantalize your taste buds. Unwind in one of our two bars/lounges with a refreshing drink as you enjoy the vibrant atmosphere.
Exceptional Amenities Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour front desk ensures that all your needs are met, while a self-serve breakfast is offered daily, setting you up for a great day ahead.
Meeting and Event Spaces With 3,229 square feet of versatile conference space, including two well-equipped meeting rooms, HOTEL GREENWICH is the ideal venue for any event or business gathering.
What this place offers
- Free breakfast
- Meeting rooms
- Nature reserve
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Garden
- Designated smoking area
- Conference space
- Free breakfast
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 5 guests who stayed here.
- Cleanliness4.4
- Service8.4
- Location8.4
- Rooms5.3
- Amenities5.4
- Value4.3
- Food & drink5.4
Guests mention
Helpful staffClose to the airport
DavidThe photos for the facility in the expedia app and level is incongruent to the price. There is no hot shower, the rooms are old with limited space. The bathroom is so tiny and had poor drainage. The internet was also…
Hectorsmall room but clean, the staff was extremely helpful, I got there later and had to leave early the next day, the staff tried to get me to a restaurant for a meal.. no luck
kilimbaWas good stay staff were also helping nice place to stay
ThatoThe hotel is very close to the airport.
Verified travelerBad
It’s not as shown in the pictures. Stayed for five days and I didn’t have hot water for three days. I won’t recommend it.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Kigali
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 11:30 AM until anytime
Check-out by 10:00 AM
No children
Show more
No pets
Pets. Pets not allowed
Pets. Service animals not allowed
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about HOTEL GREENWICH
What time is check-in and check-out at HOTEL GREENWICH?
Check-in is from 11:30 AM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does HOTEL GREENWICH allow pets?
No — the property states that pets are not allowed.
Is there parking at HOTEL GREENWICH?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at HOTEL GREENWICH?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does HOTEL GREENWICH have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at HOTEL GREENWICH?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does HOTEL GREENWICH have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at HOTEL GREENWICH?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:30 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book HOTEL GREENWICH?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is HOTEL GREENWICH?
Kigali.
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