Hotel GALENO
Hotel, 3-starAlacio Pérez 871 esq. Carmen Serdan, Veracruz, MexicoShow on map
Top rated
Guests rate it highest for service, value and location.
9.3311Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Alacio Pérez 871 esq. Carmen Serdan.
- Breakfast availableIncluded on some rates — the board is shown on each room.
City Views and Comfortable Rooms Hotel GALENO in Veracruz offers stunning city views and comfortable, air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a flat-screen TV and a safety deposit box, ensuring a relaxing stay with all the necessary amenities.
Convenient Amenities and Services Guests can enjoy the convenience of room service, a 24-hour front desk, and tour organization during their stay at Hotel GALENO. The hotel staff is dedicated to providing a seamless experience for all visitors, whether for leisure or business purposes.
Nearby Attractions and Accessibility Located less than 1 km from Playa Villa del Mar, Hotel GALENO is close to popular attractions such as Regatas Beach, Costa Verde Beach, and Veracruz Aquarium. With the General Heriberto Jara Airport just 8 km away, traveling to and from the hotel is easy and stress-free.
Book your stay at Hotel GALENO now for a memorable experience in Veracruz!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 311 guests who stayed here.
- Cleanliness8.5
- Service10.0
- Location9.5
- Rooms9.3
- Amenities9.0
- Value9.5
- Food & drink9.0
Guests mention
Amable personalUbicación conveniente
Jorge IvanMexicoExcelente alojamiento 100% recomendable
Muy práctico, muy limpio, excelente atención personal, muy cómodo,
Tal vez un poco la ubicación
ManuelMexicoTodo
El estacionamiento muy chico
DanielMexicoLimpieza y atención
MIGUELMexicoESTANCIA CORTA EN VERACRUZ
Todo Excelente.
Nada, todo bien.
PedroMexicoTodo muy bien
Que el pase para el restaurante esta un poco retirado..
Jose eduardoMexicoLo mejor de veracruz
Nada todo super bien
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Alacio Pérez 871 esq. Carmen Serdan, Veracruz, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel GALENO
What time is check-in and check-out at Hotel GALENO?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel GALENO allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel GALENO?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel GALENO have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel GALENO have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel GALENO?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel GALENO?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel GALENO?
Alacio Pérez 871 esq. Carmen Serdan, Veracruz.
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