HF Fénix Urban
Hotel, 4-starAv. António Augusto de Aguiar, 14, Lisbon, PortugalShow on map
Fabulous
Guests rate it highest for location, service and food.
8.73,481Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Av. António Augusto de Aguiar, 14.
- Parking on siteAvailable at a charge the property sets.
Modern 4-Star Comfort: Experience the vibrant heart of Lisbon at HF Fénix Urban, a stylish 4-star hotel with free Wi-Fi and sleek guestrooms featuring flat screen TVs.
Culinary Delights: Savor a diverse culinary journey at HF Fénix Urban’s Parque Restaurant, offering a fusion of international and regional flavors. Unwind at the hotel bar with a drink in hand, soaking in the inviting ambiance.
Comfort and Convenience: Relax in the bright, well-appointed rooms with a stocked minibar and enjoy the option of breakfast in bed for a leisurely start to your day.
Book now to indulge in the perfect blend of modern comfort and convenience at HF Fénix Urban in Lisbon.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 3,481 guests who stayed here.
- Cleanliness8.6
- Service8.8
- Location9.1
- Rooms8.6
- Amenities8.7
- Value8.4
- Food & drink8.8
Guests mention
Clean and spacious roomsExcellent locationFriendly serviceVariety of breakfast options
SylvainFranceAgréable
L’emplacement métro à 200m de l’hôtel,des restaurants à proximité,bonne literie,propriété irréprochable
Jelmer de MaatNLDuur voor middelmatige kwaliteit kamer
De locatie is goed en het personeel is vriendelijk.
De kamer is heel ouderwets. De styling is gedateerd en het is niet overal schoon. De badkamer heeft alleen een douche in een bad waar je in moet stappen. Bij de lift…
RenatoNLLa habitación muy cómoda y la ubicación del hotel es estupenda
El desayuno no fue bueno
MarcelGermanyGute Lage, um Lissabon und Umgebung zu erkunden.
Gute Lage (U-Bahnstation nah am Hotel)
AlexanderPortugalI liked everything
Maria CovadongaSpainPara repetir
El desayuno muy bien todo muy rico , la ubicación y la habitación perfecto
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Av. António Augusto de Aguiar, 14, Lisbon, Portugal
Guests rate the location 9.1 out of 10 — superb.
Shopping
- Avenida da Liberdade200 m
Nearby
- Marquês de Pombal (metro / transport hub)300 m
Nature
- Parque Eduardo VII500 m
Top attractions
- Museu Calouste Gulbenkian (Gulbenkian Museum)1.5 km
- Chiado (historic shopping & cultural district)2.4 km
- Praça do Comércio (Terreiro do Paço)3.6 km
- Castelo de São Jorge (São Jorge Castle)3.7 km
- Mosteiro dos Jerónimos (Jerónimos Monastery)6.4 km
- Torre de Belém (Belém Tower)6.6 km
Airports
- Humberto Delgado Airport (Lisbon Airport)6.1 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about HF Fénix Urban
What time is check-in and check-out at HF Fénix Urban?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does HF Fénix Urban allow pets?
No — the property states that pets are not allowed.
Is there parking at HF Fénix Urban?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at HF Fénix Urban?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does HF Fénix Urban have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at HF Fénix Urban?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does HF Fénix Urban have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at HF Fénix Urban?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book HF Fénix Urban?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is HF Fénix Urban?
Av. António Augusto de Aguiar, 14, Lisbon.
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