7.5 · Good8 reviews
- Check-in from 10:00 AMCheck-out by 11:00 AM.
- Very good locationGuests rate the location 8.0 out of 10, at KN 1 Street.
Convenient Location and Amenities Heartland hotel, located in Kigali, offers a comfortable stay just 1.5 km from Belgian Peacekeepers Memorial. With a shared lounge, free parking, and a bar, guests can unwind and relax effortlessly.
Diverse Dining Options Indulge in a culinary journey at our restaurant serving African, American, and French cuisine. Special dietary requests are accommodated with vegetarian, dairy-free, and vegan options available upon request.
Comfortable Accommodation Each room at Heartland hotel is well-equipped with essential amenities including a flat-screen TV, private bathroom, and cozy bedding. The 24-hour front desk, shuttle service, and free WiFi ensure a seamless stay experience.
Book your stay at Heartland hotel for a memorable and convenient experience in Kigali.
What this place offers
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
Rooms
7.5
Good
Rated 7.5 out of 10 by 8 guests who stayed here.
- Cleanliness7.5
- Service8.0
- Location8.0
- Rooms7.5
- Amenities7.0
- Value6.5
- Food & drink7.3
Guests mention
Good service
LoureenKenyaVery good
MuwongeUgandaAs Uganda cycling association we say thank you
good service
nothing much to say
AinaNigeriaVery good
Peace
Attention
TemitopeNigeriaDisappointing
Nothing
Virtually everything
JosephTZPassable
MosesUgandaFair and quite
The beddings and hygiene
Poor internet
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
KN 1 Street, Kigali
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 10:00 AM until 06:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Heartland hotel
What time is check-in and check-out at Heartland hotel?
Check-in is from 10:00 AM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Heartland hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Heartland hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Heartland hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Heartland hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Heartland hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Heartland hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Heartland hotel?
KN 1 Street, Kigali.
Other places we book in Kigali
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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