Exceptional
One of our highest-scored stays, according to its guests.
9.972Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Exceptional locationGuests rate the location 10.0 out of 10, at Hokujo 836-135.
- Free parkingThe property states parking on site is free for guests.
Enjoy stunning garden views at Hakuba Haven Lodge. Relax in the garden or socialize in the shared lounge, restaurant, and bar. Benefit from free WiFi and private parking.
Private Bathroom: Unwind in the fully equipped private bathroom with shower and provided slippers.
Continental Breakfast: Start your day off right with a delicious continental breakfast served every morning.
Ski Storage and Access: Make the most of the convenient ski storage space and explore the nearby skiing area.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Restaurant
- Heating
- Family rooms
- Garden
- Hiking
Rooms
9.9
Exceptional
Rated 9.9 out of 10 by 72 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location10.0
- Rooms9.8
- Amenities9.8
- Value9.8
- Food & drink10.0
Guests mention
Amazing locationExcellent dining
GerardAustraliaVery helpful staff, big room for 1 person, very warm.
Expensive but the same for any ski resort town
DanielAustraliaLovely staff. All very helpful and would highly recommend
joshAustraliaSo much fun!
Unreal staff, very welcoming and comforting
nothing
EmilyAustraliaThis was a great lodge. It was in a great location being a short 5 minute walk to echoland. There was a shuttle bus stop
This was a great lodge. It was in a great location being a short 5 minute walk to echoland. There was a shuttle bus stop outside the lodge which took you to the different mountain resorts which was very convenient. The…
KonstantinGermanyEs war eine sehr tolle Zeit, das Personal war unglaublich freundlich!
Nichts
MorganUnited States⭐️ Hakuba Haven was Heavenly. I was blown away by the courteousness of the staff and accommodations in the lodge. The c
I was blown away by the courteousness of the staff and accommodations in the lodge. The common area and bar was comfortable, pleasing and warm with some of the kindest hosts I’ve ever had the pleasure to meet. They went…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Hokujo 836-135, Hakuba, Japan
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 10:00 AM
No children
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakuba Haven Lodge
What time is check-in and check-out at Hakuba Haven Lodge?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakuba Haven Lodge allow pets?
No — the property states that pets are not allowed.
Is there parking at Hakuba Haven Lodge?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hakuba Haven Lodge have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hakuba Haven Lodge have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hakuba Haven Lodge?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakuba Haven Lodge?
Hokujo 836-135, Hakuba.
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