Dmall Hotel
Hotel, 3-starPlot No.145, KG 9 Avenue, Nyarutarama, KigaliShow on map
7.8 · Good129 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at Plot No.145, KG 9 Avenue, Nyarutarama.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Dmall Hotel in Kigali boasts a business center, gym, casino, and meeting rooms for your convenience. Stay connected with free WiFi available throughout the property.
Convenient Services Enjoy complimentary shuttle service during your stay. The hotel also offers free private parking, ensuring a hassle-free experience for guests.
Prime Location Situated near key attractions like Yego Arts studio and International Gorilla Conservation Program, Dmall Hotel is the perfect choice for travelers seeking both leisure and adventure.
Experience the epitome of comfort and convenience at Dmall Hotel. Book now for an unforgettable stay in Kigali!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
7.8
Good
Rated 7.8 out of 10 by 129 guests who stayed here.
- Cleanliness6.9
- Service7.9
- Location8.0
- Rooms7.9
- Amenities7.9
- Value7.9
- Food & drink8.4
Guests mention
Delicious BreakfastGreat Experience
Mohammed KyariNigeriaThe location and views were good. There is a shop on the ground floor so it makes life very easy. Good breakfast too
They were a bit slow to respond to some maintenance issues but they still did. Just a bit too late for…
IvoCMit was amazing
i loved how clean it was and everything about it
some of the staff could not speak english
EMMANUELUgandaOur stay in general was very good and the staff were amazing.
Staff were exceptionally very good and helpful
It’s breath of fresh air and amazing Chinese touch on the walls. The rooms are large and spacious
The foods especially dinner can be better and also they should try and…
NewLRWالطعام
الفطور كان ثقيل جدا علي المعدة زيوت ومكرونة وارز بالزيت ولحوم
HamdiKenyaLocation is very convenient
Cleanliness and lack of halal food
SamuragwaUnited StatesVery nice
All good
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Dmall Hotel
What time is check-in and check-out at Dmall Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Dmall Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Dmall Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Dmall Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Dmall Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Dmall Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Dmall Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Dmall Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Dmall Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Dmall Hotel?
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali.
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