Castello City Hotel
Hotel, 4-star62 Martyron 1, Avenue, Heraklio Town, GreeceShow on map
7.8 · Good2,568 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at 62 Martyron 1, Avenue.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Stunning Views Castello City Hotel, located near the Pantokrator Gate, offers elegant rooms with free WiFi and picturesque views of the sea and old city. The spacious, air-conditioned rooms feature soundproofed windows, TV, mini fridge, and safe. Families can opt for open-plan rooms for added comfort.
Exquisite Dining and Entertainment Options Indulge in a Greek buffet breakfast daily or enjoy a complimentary breakfast for early risers. In the evening, savor a drink at the Fifth Floor lounge café bar with the first one on the house. The bar offers breathtaking views of the sea, Venetian walls, and old city, creating the perfect ambiance for socializing or unwinding.
Convenient Location and Exceptional Services Benefit from the hotel's proximity to the town center, bus and taxi stations, airport, and port. The 24-hour reception staff can assist with personalized services, excursion bookings, and vehicle rentals. Additionally, guests can enjoy early check-in, late check-out, and complimentary 24-hour private indoor parking nearby.
Experience the charm and convenience of Castello City Hotel - book your stay now!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
Rooms
7.8
Good
Rated 7.8 out of 10 by 2,568 guests who stayed here.
- Cleanliness5.4
- Service8.9
- Location8.4
- Rooms6.9
- Amenities7.4
- Value7.9
- Food & drink8.9
Guests mention
Helpful staffGreat locationDelicious breakfast
BiancaGermanyVöllig okay für eine Übernachtung vor Abflug am nächsten Morgen
Die zentrale Lage
Sehr laut, wenn die Zimmer zur Straße ausgerichtet sind. Hellhörig. Jede WC Spülung hörbar.
VitaliiGermanyОтличные завтраки с видом на море, дружелюбный персонал, каждый день уборка в номере. В целом , приятное и комфортное пребывание .
Не хватало на балконе столика и стульев
BarriolFranceEmplacement proche du centre ville.
Possibilité de garer la voiture au pied de l'hôtel.
Salle du petit déjeuner face à la mer
La literie
FrederiqueSpainPerfecto para una noche de transit
El baño amplio, presión de la ducha, desayuno en el restaurante en el quinto piso con muy buenas vistas
El colchón no era muy cómodo
MathiasGermanyGut Günstig
Lautstärke in dem Straßen.
Denke aber das wir es hätten wissen sollen.
kopanagoGreeceΕίχε απίστευτο πρωινό.
Το στρώμα στο κρεβατι
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
62 Martyron 1, Avenue, Heraklio Town, Greece
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Castello City Hotel
What time is check-in and check-out at Castello City Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Castello City Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Castello City Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Castello City Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Castello City Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Castello City Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Castello City Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Castello City Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Castello City Hotel?
62 Martyron 1, Avenue, Heraklio Town.
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