Kastro Hotel

Hotel, 3-starTheotokopoulou 22, Heraklio Town, GreeceShow on map

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Top rated

Guests rate it highest for service, rooms and value.

Check-in from 1:30 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.1 out of 10, at Theotokopoulou 22.
Parking on siteAvailable at a charge the property sets.

Central Location and Exploration Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.

Modern and Comfortable Rooms Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.

Convenient Amenities and Services Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.

Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage

Rooms

9.1

Top rated

Rated 9.1 out of 10 by 3,149 guests who stayed here.

Cleanliness9.1
Service9.5
Location9.1
Rooms9.2
Amenities9.1
Value9.2
Food & drink8.6

Guests mention

Excellent serviceGreat locationClean roomsComfortable beds

rachelFrance
August 2026Couple
Parfait comme d’habitude
Nous connaissons bien cet hôtel
Pratique, très bien localisé, bon rapport qualité prix et confortable
Rien à redire
Un peu bruyant
AxelleFrance
August 2026Couple
Bon emplacement et bon petit déjeuner
MicheleItaly
August 2026Solo traveller
Staff gentile e cordiale, posizione centralissima. Molto buona la colazione.
Niente
MAURIZIOItaly
August 2026Solo traveller
Buon posto per un paio di notti. Isolamento acustico da rivedere.!!
Pulizia ambienti. Cortesia del personale.
Stanza del primo piano con finestra su strada chiassosa.
GiorgiaItaly
August 2026Solo traveller
Buona posizione per visitare a piedi la città
Buona posizione, stanza pulita e comoda
Nessun parcheggio dell'hotel.
È convenzionato con un parcheggio privato vicino che viene 15 euro al giorno se presenti il voucher dell'hotel
KonstantinosGreece
August 2026Solo traveller
Nice and Comfortable stay
(+) Close to everything in Heraclion Town
(+) comfy bed and pillows
(+) Made up beds daily
(+) Hearty Breakfast !
(+) Shower pressure and the toilet water pressure excellent.
(+) Mini Fridge ok. (a bit noisy but…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Theotokopoulou 22, Heraklio Town, Greece

Guests rate the location 9.1 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 1:30 PM until 12:00 AM

Check-out by 11:00 AM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Kastro Hotel

What time is check-in and check-out at Kastro Hotel?

Check-in is from 1:30 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Kastro Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Kastro Hotel?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Kastro Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Kastro Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Kastro Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Kastro Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Kastro Hotel?

Theotokopoulou 22, Heraklio Town.

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