Galaxy Iraklio Hotel
Hotel, 5-star75 Dimokratias Ave, Heraklio Town, GreeceShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.22,818Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 75 Dimokratias Ave.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with Egyptian cotton linen and the option for wellness or hypoallergenic rooms. Some rooms even feature whirlpools for added luxury.
Gourmet Dining Experience
Enjoy a culinary journey at Vetri Restaurant with an American buffet breakfast and Cretan cuisine, or savor casual meals, wines, and cocktails at Per Se Lounge. The Pool Deck offers light meals and drinks by the large freshwater pool.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 2,818 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location9.2
- Rooms8.7
- Amenities9.2
- Value9.1
- Food & drink9.2
Guests mention
Great locationFriendly staffDelicious breakfastClean rooms
SylvieFranceMalgré quelques détails à améliorer le séjour était parfait.
Excellent petit déjeuner et diner en demi pension varié et bien cuisiné .Repas dans un cadre très agréable . Le personnel est très souriant ,veillant toujours à notre confort.
Chambre avec un beau balcon , vue sur…
PetraGermanyWir waren für zwei Tage in diesem Hotel bevor wir auf Kreuzfahrt noch gingen.
Man bedenke 5 Sterne in Griechenland entsprechen nicht tatsächlich 5 Sterne wie in anderen Ländern.
Das Personal war sehr freundlich und…
violetaISthe hotel is very clean and well maintained. the staff is very kind and always ready to help the center is within walking distance
The swimming pool and the area around it are too small considering the size of the hotel…
IvanBosnia and HerzegovinaThe service was excellent. The staff were always friendly, smiling, and very communicative. They were extremely approachable and helpful. We really enjoyed the pool, and the overall atmosphere was wonderful. We have…
MateuszPolandCzystość, lokalizacja, obsługa i jedzenie.
Siłownia bardzo mała - tak naprawdę jakby jej nie było.
SophiaAustraliaGalaxy is in the perfect proximity to the centre of Herakleion ,
The Hotel had a variety of breakfasts, Food very delicious
The rooms are spacious and the facilities are convenient, Love the outdoor setting next to the bar - perfect for a wine or a cup of coffee .
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
75 Dimokratias Ave, Heraklio Town, Greece
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Galaxy Iraklio Hotel
What time is check-in and check-out at Galaxy Iraklio Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Galaxy Iraklio Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Galaxy Iraklio Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Galaxy Iraklio Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Galaxy Iraklio Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Galaxy Iraklio Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Galaxy Iraklio Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Galaxy Iraklio Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Galaxy Iraklio Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Galaxy Iraklio Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Galaxy Iraklio Hotel?
75 Dimokratias Ave, Heraklio Town.
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