c-hotels Joy
Hotel, 4-starVia degli Orti Oricellari, 30, Florence, ItalyShow on map
Top rated
Guests rate it highest for location, service and cleanliness.
9.22,502Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at Via degli Orti Oricellari, 30.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation in the Heart of Florence
Modern Amenities All rooms at C-Hotels Joy are equipped with air conditioning and flat-screen TVs, ensuring guests have a comfortable stay.
Convenient Location Located just 150 meters from Firenze Santa Maria Novella Train Station, guests can easily explore Florence's iconic landmarks such as Piazza della Signoria, Palazzo Vecchio, and the Uffizi Gallery.
Exceptional Service With a 24-hour front desk, guests can expect top-notch service and assistance throughout their stay at C-Hotels Joy.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Family rooms
- Pets allowed
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 2,502 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location9.6
- Rooms8.6
- Amenities9.1
- Value9.1
- Food & drink9.1
Guests mention
LocationCleanlinessStaff ServiceQuality Amenities
GaryIEAbsolutely perfect from start to finish
ClaudiaSpainGracias por la acogida de Ousman y Christian! Ha sido una estancia fabulosa :) gracias por el regalo!
KeiJapanOUSMAN AN CHRISTIAN is best staff！！
NO
NikitaKZBest hotel and many thanks to Christian and Ousman best staff ever
SunUnited States他和 room 哇啊clean爱你的comfort奥布莱恩玩儿黑暗的啊great stay 玩儿will surely come back闭关thanks 偷 Ousman an的Christian 他和breakfast 我爱上amazing
ЯнаItalyVery nice and ousman was very helpful during the check in even though the price is little high
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Via degli Orti Oricellari, 30, Florence, Italy
Guests rate the location 9.6 out of 10 — exceptional.
Nearby
- Firenze Santa Maria Novella (train station)300 m
- Basilica of Santa Croce1.2 km
Top attractions
- Cathedral of Santa Maria del Fiore (Duomo)600 m
- Galleria dell'Accademia (Michelangelo's David)700 m
- Uffizi Gallery900 m
- Palazzo Vecchio / Piazza della Signoria900 m
- Ponte Vecchio1.1 km
Nature
- Boboli Gardens (Giardino di Boboli)1.8 km
Airports
- Florence Airport Peretola (Amerigo Vespucci)6.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about c-hotels Joy
What time is check-in and check-out at c-hotels Joy?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does c-hotels Joy allow pets?
No — the property states that pets are not allowed.
Is there parking at c-hotels Joy?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at c-hotels Joy?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does c-hotels Joy have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does c-hotels Joy have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at c-hotels Joy?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book c-hotels Joy?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is c-hotels Joy?
Via degli Orti Oricellari, 30, Florence.
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