Guests rate it highest for service, rooms and location.
9.3377ReviewsLuxurious Accommodation
Hotel Albatros, nestled in a serene location just a short stroll from Zermatt's center, offers a range of elegant rooms and suites. From spacious deluxe rooms to charming attic suites boasting stunning Matterhorn views, each accommodation comes with a balcony and plush bathrobes for ultimate comfort.
Relaxation & Wellness
Unwind at the hotel's inviting bar after a day of mountain adventures, or pamper yourself at the on-site spa center. Indulge in a rejuvenating sauna session, steam bath, or soak in the hot tub. Complete your relaxation in the tranquil relaxation room, ensuring a peaceful stay.
9.3
Rated 9.3 out of 10 by 377 guests who stayed here.
Die Sicht aus das Matterhorn, leider mit riesigem Baukran davor. Da kann das Hotel nichts dafür. Service ist sehr zuvorkommend.
Mein Partner hatte Geburtstag, weshalb ich um etwas Deko und Prosecco mit Lachs bestellte.…
Le service était aimable.
Infrastructures vieillissantes
Propreté , localisation , personnel à l’accueil et petit déjeuner très serviable . Chambre confort et propre.
Insuffisance au déjeuner de produits malgré le fait de se rendre tôt au déjeuner . A 25.-/pers c’est pas…
Albatros hotel is small but the rooms are good. We had booked a deluxe room. It was big, had a king size bed & an attached balcony with chairs 💺 for sitting. Matterhorn top was visible from the balcony.
Bathroom 🚻 was…
Gemütlich, gut gelegen, gute Zimmer
Nicht mehr der Service, der es vor 2 Jahren besonders gemacht hat.
Kein Begrüssung-Getränk, Wasser nicht nachgefüllt, Frühstück um 8 nicht mehr nachgefüllt. Personal hat sich beim…
It’s beautiful with a lovely spa and views of the Matterhorn. The breakfast was great. The staff/ owner were friendly and helpful.
Nothing!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Steinmattstrasse 93, Zermatt
Guests rate the location 9.3 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
Children welcome
No pets
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Please note that the spa center can be used for a surcharge in summer. In winter, guests can use the spa center free of charge. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Steinmattstrasse 93, Zermatt.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.