Hotel, 5-star2 Westbrook Resort, Zijingang Road, Hangzhou, ChinaShow on map
Guests rate it highest for location, service and rooms.
8.535ReviewsLuxurious Accommodations With 36 suites and 36 villas offering picturesque views, each unit at Banyan Tree Hangzhou is designed for comfort and relaxation. From free internet to plush bathrobes, every detail is tailored to enhance your stay.
Tranquil Spa Retreat Indulge in rejuvenating treatments at the renowned Banyan Tree Spa, drawing inspiration from ancient Asian traditions. Let the skilled therapists melt away your stress and revitalize your senses in a serene setting.
Culinary Delights Savor a culinary journey at Baiyun restaurant, featuring classic Hangzhou cuisine, or delight in Southeast Asian and Western dishes at Waterlight Court. Enjoy a blend of flavors while taking in scenic views that complement the exquisite dining experience.
Experience serenity and luxury at Banyan Tree Hangzhou – book your stay now to immerse yourself in a world of tranquility and elegance.
8.5
Rated 8.5 out of 10 by 35 guests who stayed here.
This hotel is luxe from begining to end. The attention to detail is divine. We had a beautiful suite. We took advantage of the free activities including a cooking class and a photo opportunity for one of us to dress in…
l hotel m a vendu un guide qui n en etait pas un...rien d un 5 étoiles....service pitoyable eviter banyan tree en chine a tt prix!!!
Отель-открытка) очень красиво на территории отеля, она небольшая , но очень милая. Просто шикарнейшие номера! Огромные, кровать на которой можно спать впятером. Очень красиво 😍 жалко остановились не надолго. Вот…
Some staff members were really good. Those at the restaurant were quite inexperience.
The hotel needs a face lift on its décor and furniture.
Traditional Chinese building, quite
Old, need to refurbish. Feeling of sleeping in a street, not in a closed room. Aircorn is not effective, felt cold all the night
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.
2 Westbrook Resort, Zijingang Road, Hangzhou, China
Guests rate the location 9.0 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Guests are required to show a valid government-issued ID card or passport upon check-in. All children under 3 years stay free of charge for children's cots/cribs.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
2 Westbrook Resort, Zijingang Road, Hangzhou.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.