Balu Hotel
HotelAv Juárez SM 01 MZ 08 LT 08, Isla Mujeres, MexicoShow on map
6.4 · Pleasant119 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Very good locationGuests rate the location 8.1 out of 10, at Av Juárez SM 01 MZ 08 LT 08.
Charming Beachfront Stay in Isla Mujeres
Convenient Amenities: Balu Hotel & Hostel, located just 400 meters from Norte Beach, offers air-conditioned rooms with a terrace, room service, and a tour desk. Enjoy free WiFi throughout the property and the convenience of family rooms.
Comfortable Accommodations: All rooms feature a private bathroom with a shower and bed linen. Select rooms boast balconies, and some even offer stunning sea views, ensuring a relaxing stay.
Ideal Location: Explore Isla Mujeres Beach and El Cocal Beach, both within walking distance. With Cancún International Airport just 32 km away, your beach getaway at Balu Hotel & Hostel is closer than you think.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Terrace
- Family rooms
- Pets allowed
- Tour desk
Rooms
6.4
Pleasant
Rated 6.4 out of 10 by 119 guests who stayed here.
- Cleanliness5.1
- Service7.5
- Location8.1
- Rooms6.1
- Amenities5.6
- Value6.1
- Food & drink6.1
Guests mention
Friendly staffGood locationNice room decorComfortable beds
leonardoMexicoLa ubicación está bien, hay varios lugares cerca para comer local y que aceptan mascotas.
Las camas, aunque lo entiendo por el precio y no calificaré negativo por esto mismo.
RaulMexicoCercano al centro y a la playa norte
Todo me gustó
Victor ManuelMexicoFalta de mantenimiento.
No funcionaba el WC por falta de agua.
AC no funcionó correctamente.
Personal de recepción no es amable .
JoyceNLGoed hotel met een prima prijs-kwaliteit verhouding. Personeel behulpzaam en vriendelijk.
Dichtbij de terminal van de Ferry naar Cancun.
TomásBrazilOs funcionários – principalmente o Sérgio – são extremamente gentis, acolhedores e me deram dicas preciosas de bons lugares para comer. Além disso, a localização é ótima – dois minutos a pé do ferry e quinze da playa…
JfiscaArgentinaLas dimensiones de la habitación, me tocó una amplia
El wifi
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Av Juárez SM 01 MZ 08 LT 08, Isla Mujeres, Mexico
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Balu Hotel
What time is check-in and check-out at Balu Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Balu Hotel allow pets?
No — the property states that pets are not allowed.
Does Balu Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Balu Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Balu Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Balu Hotel?
Av Juárez SM 01 MZ 08 LT 08, Isla Mujeres.
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