Fabulous
Guests rate it highest for service, location and amenities.
8.92,859Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Rua Castilho, 11.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Experience the epitome of luxury at Altis Grand Hotel with elegantly decorated rooms featuring luxurious ebony wood and soundproofing for a peaceful stay. Enjoy complimentary WiFi and a spacious working area in each room.
Gourmet Dining with a View Indulge in a culinary journey at Grill D. Fernando Restaurant, offering stunning views of Lisbon, Tagus River, and S. Jorge Castle. Delight in traditional Portuguese dishes, especially fresh local fish, and savor a delicious breakfast with a variety of pastries, including the famous Pastel de Nata.
Prime Location and Amenities Conveniently located in Lisbon’s business district, our 5-star hotel is a stone's throw away from Avenida da Liberdade's upscale shops. Unwind in the free heated indoor pool, pamper yourself at the spa, or stay active at the gym. Book now for an unforgettable stay at Altis Grand Hotel – Luxury Collection Hotels.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 2,859 guests who stayed here.
- Cleanliness8.5
- Service9.3
- Location9.2
- Rooms8.2
- Amenities9.1
- Value8.9
- Food & drink8.9
Guests mention
Friendly and helpful staffGreat locationExcellent amenitiesVaried breakfast options
MaanyaCHThe staff was really nice, friendly and helpful
IbtisamSaudi ArabiaDecent, but not five-star luxury
Great location, friendly staff, and they left Pastéis de Nata in the room — they were amazing, honestly better than many we tried in Lisbon.
Considering that this is a five-star hotel, I was quite surprised by the…
JuanCHUbicación
En las mesillas de noche no hay enchufes. Duermo con una CPAP que necesita estar enchufada. Error enorme
Para un hotel
IsabelBelgiumSituation et confort 5 étoiles au centre de Lisbonne
L’accueil vip
Les petites attentions dans la chambre
La gentillesse du personnel
L’emplacement
Rien
Marco AurélioBrazilDo atendimento
MiguelSpainNormal
Bien, pero un poco vintage
Que no me hubieran avisado, antes de la reserva, que la piscina y el spa estaban cerrados por reforma.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rua Castilho, 11, Lisbon, Portugal
Guests rate the location 9.2 out of 10 — superb.
Shopping
- Avenida da Liberdade200 m
Nearby
- Marquês de Pombal (metro/train station)200 m
- Mosteiro dos Jerónimos (Jerónimos Monastery) — Belém6.5 km
Nature
- Parque Eduardo VII400 m
Top attractions
- Calouste Gulbenkian Museum (Museu Calouste Gulbenkian)1.6 km
- Chiado (historic shopping & cultural district)2.8 km
- Castelo de São Jorge (São Jorge Castle)3.6 km
- Praça do Comércio (Terreiro do Paço)3.8 km
Airports
- Lisbon Humberto Delgado Airport (Aeroporto de Lisboa)6.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Altis Grand Hotel
What time is check-in and check-out at Altis Grand Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Altis Grand Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Altis Grand Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Altis Grand Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Altis Grand Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Altis Grand Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Altis Grand Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Altis Grand Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Altis Grand Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Altis Grand Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Altis Grand Hotel?
Rua Castilho, 11, Lisbon.
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