Alpen Resort - Spa & Dining

Hotel, 4-starSpissstrasse 52, ZermattShow on map

You won’t be charged yet

Top rated

Guests rate it highest for location, service and amenities.

Check-in from 3:00 PMCheck-out by 11:00 AM.
Exceptional locationGuests rate the location 9.9 out of 10, at Spissstrasse 52.
Parking on siteAvailable at a charge the property sets.

Luxurious Accommodation Alpen Resort & Spa offers spacious rooms with cable TV, minibar, and tea/coffee facilities. En-suite bathrooms with premium amenities ensure a comfortable stay.

Gastronomic Delights Indulge in Swiss cuisine and a fine selection of wines at the Matterhorn Restaurant. For a variety of dining options, visit the Grill restaurant "Hornox" offering meat and vegan dishes.

Relaxation and Recreation Enjoy complimentary WiFi, transport from Zermatt Train Station, and access to an outdoor tennis court. Unwind at the spa, utilize the ski storage room, or explore the Internet corner in the lobby.

Book now for an unforgettable stay at Alpen Resort & Spa in the heart of Zermatt!

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating

Rooms

9.2

Top rated

Rated 9.2 out of 10 by 2,998 guests who stayed here.

Cleanliness8.9
Service9.9
Location9.9
Rooms8.9
Amenities9.4
Value8.4
Food & drink8.9

Guests mention

Beautiful viewsGreat amenitiesFriendly staff

RenateCH
September 2026Couple
Hotel an guter, ruhiger Lage aber trotzdem zentral
Gute Lage. Das Personal ist sehr freundlich.
Das Badezimmer ist recht klein.
VishalIndia
September 2026Family
Would love to be back!
Quiet location, great vibe, amazing helpful staff and fantastic property with great amenities, spa and very spacious rooms, and the main and the best part….Our room was a Matterhorn facing room and ohh boy..what a…
JominiCH
September 2026Solo traveller
Chambre spacieuse, Très propre , Douche moderne, chauffe eau et machine à café, grand balcon, 3ème lit dans une petite chambre annexe, piscine-spa ouvert de 7h jusqu'à 22h. Petit déjeuner continental servi jusqu'à 11h.…
JoyceUnited States
August 2026Couple
We will be back
Everything. It is the best place to stay in Zermatt
Some fraudster got my booking number and dates and tried to verify my credit card. Since the word reservation was misspelled I became suspicious. I send all my emails…
ChristianCH
August 2026Couple
komme wieder
schöne Zimmer
FANGFANGChina
August 2026Solo traveller
Nothing to complain .
The reception staffs are quite helpful, and the cuisine is of a high standard. The hotel is conveniently located within easy reach of the railway station and offers a complimentary shuttle service for guest transfers.…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Spissstrasse 52, Zermatt

Guests rate the location 9.9 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00. Please note that the rate for an extra bed includes breakfast. When booking 5 rooms or more, different policies and additional supplements may apply.Swimming pool: Closed from Mon, Nov 2, 2026 until Fri, Nov 6, 2026 Swimming pool: Closed from Mon, Nov 2, 2026 until Fri, Nov 6, 2026 Spa/wellness center is closed from 2026-11-06 until 2026-11-02 Sauna is closed from 2026-11-06 until 2026-11-02 Fitness center is closed from 2026-11-06 until 2026-11-02 Hot tub/jacuzzi is closed from 2026-11-06 until 2026-11-02 A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Alpen Resort - Spa & Dining

What time is check-in and check-out at Alpen Resort - Spa & Dining?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Alpen Resort - Spa & Dining allow pets?

No — the property states that pets are not allowed.

Is there parking at Alpen Resort - Spa & Dining?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Alpen Resort - Spa & Dining have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Alpen Resort - Spa & Dining?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Alpen Resort - Spa & Dining have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Alpen Resort - Spa & Dining have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Alpen Resort - Spa & Dining?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Alpen Resort - Spa & Dining?

Spissstrasse 52, Zermatt.

Other places we book in Zermatt

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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