5.615 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.1 out of 10, at Jl. M Ali No.118.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Modern Furnished Rooms Winstar Hotel Pekanbaru offers modern furnished rooms with free Wi-Fi, flat-screen cable TV, personal safe, and city views. The rooms are designed for comfort and convenience, providing a relaxing stay for guests.
Convenient Location Located just a short walk from Pasar Bawah traditional market, the hotel is also a quick drive away from popular shopping malls and recreational parks. Its proximity to Sultan Syarif Kasim II International Airport makes it a convenient choice for travelers seeking accessibility.
Entertainment and Dining Options Guests can enjoy karaoke facilities for entertainment at the hotel and indulge in a variety of Chinese, Indonesian, and western dishes at Maple Tree Restaurant. The coffee shop also offers a selection of western snacks for a quick bite.
Book your stay at Winstar Hotel Pekanbaru for a delightful and convenient experience.
What this place offers
- WiFi available
- Free WiFi
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
Rooms
5.6
Guest rating
Rated 5.6 out of 10 by 15 guests who stayed here.
- Cleanliness3.1
- Service9.1
- Location7.1
- Rooms4.1
- Amenities6.1
- Value5.1
- Food & drink6.1
Guests mention
Kind receptionist staffGood check-in process
Siti Nur AinMalaysiaReally bad experience. Not worth it. Dirty.
Receptionist staff was very kind during
check in process
So many things happen here. Environment not like a Hotel at all. Door broken. Room smelly. All the bedsheet have stain & its so disgusting. Got cockroach also.…
MardiyanaMalaysiaSuperb
AhmadIndonesiaGood
MohammedUnited Kingdomstay away
The staff was amazing. very friendly
everything but the staff. beds were dirty, mouldy walls, blood stains, urine stains, smelling like crap, bathroom wasn't cleaned there was hair and dirt everywhere
RahmanSGMy first and last.
No comment
No comment
OkaSaudi ArabiaDisappointed. Bad smell room and dirty bed.
Non
No clean.
The bad cover not changed. Very dirty
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl. M Ali No.118, Pekanbaru, Indonesia
Guests rate the location 7.1 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Winstar Hotel
What time is check-in and check-out at Winstar Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Winstar Hotel allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Winstar Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Winstar Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Winstar Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Winstar Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Winstar Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Winstar Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Winstar Hotel?
Jl. M Ali No.118, Pekanbaru.
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