Novotel Pekanbaru
Hotel, 4-starJalan Riau No 59 Kampung Baru Senapelan, Pekanbaru, IndonesiaShow on map
Fabulous
Guests rate it highest for location, service and food.
8.6153Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM.
- Superb locationGuests rate the location 9.1 out of 10, at Jalan Riau No 59 Kampung Baru Senapelan.
Convenient Location Novotel Pekanbaru, just 200 meters from Ciputra Mall Seraya, offers easy access to the city's key destinations. A short drive to both the business district and government offices makes it ideal for business travelers.
Comfortable Rooms The air-conditioned rooms with flat-screen TVs and cozy seating areas provide a relaxing retreat. The private bathrooms with hot and cold water showers ensure a refreshing stay.
Exceptional Services With a 24-hour front desk, tour assistance, and laundry services, Novotel Pekanbaru ensures a hassle-free experience. Indulge in delicious meals at the on-site restaurant for a complete stay.
Book your stay at Novotel Pekanbaru for a seamless blend of convenience and comfort.
What this place offers
- WiFi available
- Free WiFi
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing in dining areas
- Food delivered to guest room
- Access to health care professionals
- Face masks for guests available
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 153 guests who stayed here.
- Cleanliness8.1
- Service8.8
- Location9.1
- Rooms8.6
- Amenities8.6
- Value8.5
- Food & drink8.6
Guests mention
Comfortable bedGood breakfast choicesFriendly staffGreat location
JukkaFinlandI will be back,
Location is perfect as mall is located next door. Pool area was nice and peaceful.
christianViet NamSuper stay !
Excellent location
More healthy breakfast foods welcome
yudhiIndonesiaFirst Time Staying At Novotel Pekanbaru
Lokasi staregis dekat dengan mall, kamar luas 1210,1217,1219,1222. Makanan di restauran sangat variatif, ramah anak.
Sedikit kecewa dengan personil security di gate jaga, tidak mengarahkan kendaraan pada saat masuk…
simonFranceTranquille . Personnel tres sympa. Nourriture européenne
La localisation .... un peu loin de l aeroport
LaviolleSGComfortable bed, and its beside ciputra mall. The buffet breakfast has alot of choices
Nil
donia275ASTANA, AKMOLA PROVINCEwonderful stay at Novotel Pekanbaru
I had a wonderful stay at Novotel Pekanbaru. The buffet breakfast offered a wide variety of delicious options, and the service throughout my stay was excellent. Jeje provided outstanding service, and Rani from the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jalan Riau No 59 Kampung Baru Senapelan, Pekanbaru, Indonesia
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
What we’d check for you here
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Novotel Pekanbaru
What time is check-in and check-out at Novotel Pekanbaru?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Novotel Pekanbaru allow pets?
No — the property states that pets are not allowed.
Does Novotel Pekanbaru have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Novotel Pekanbaru?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Novotel Pekanbaru?
Jalan Riau No 59 Kampung Baru Senapelan, Pekanbaru.
Other places we book in Pekanbaru
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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