Whitewater Hotel & Spa
HotelLakeland Village, Newby Bridge, United KingdomShow on map
7.9 · Good2,241 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at Lakeland Village.
- Free parkingThe property states parking on site is free for guests.
Riverside Charm and Luxurious Amenities
Nestled on the banks of the picturesque River Leven, the hotel offers a serene escape with two distinct dining experiences at The Riverside Restaurant and The Dolly Blue Bar & Grill.
Wellness Oasis and Recreation
Guests enjoy complimentary access to the exclusive Cascades Health and Fitness Club, boasting top-notch facilities like a gym, sauna, swimming pool, and spa services. Outdoor enthusiasts can make use of the squash and tennis courts for a fun workout session.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
7.9
Good
Rated 7.9 out of 10 by 2,241 guests who stayed here.
- Cleanliness7.5
- Service8.4
- Location8.0
- Rooms7.9
- Amenities7.5
- Value7.4
- Food & drink8.0
Guests mention
Nice staffDelicious foodQuiet locationComfortable room
AndersonUnited KingdomPleasant and comfortable
The location was beautiful
It was very dated for the price
sharonUnited KingdomGreat hotel but could do with a bit of tlc. Breakfast great and staff amazing
Hotel a bit tired. Our original room was very dark but asked for different room which was loads better.
Bathroom could have been cleaner
RizwanaUnited KingdomLocation was good.
Shower was too hot. The rooms was not clean and there was a strange smell.
StuartUnited KingdomQuiet and very calm posture about the place
Clean and staff very helpful
The shower could have been better
DebraUnited KingdomFriends visiting for walks and sightseeing.
The welcome was lovely. Everyone was very welcoming and friendly.
The room was a nice and big, with tea and coffee making facilities and a lovely view of the river.
The food was amazing, dinner was very reasonbly…
MalcolmUnited KingdomRundown filthy hotel , the worst hotel Iv stayed in.
Nothing to like about this hotel
The room was filthy, carpet torn, filthy windows, etc.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Lakeland Village, Newby Bridge, United Kingdom
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note, check-in on weekends is from 15:00. Please note that the spa is recommended to be booked in advance to avoid disappointment. Treatment availability cannot be guaranteed on the day. Please note that breakfast and dinner has to be booked before arrival.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Whitewater Hotel & Spa
What time is check-in and check-out at Whitewater Hotel & Spa?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Whitewater Hotel & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Whitewater Hotel & Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Whitewater Hotel & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Whitewater Hotel & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Whitewater Hotel & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Whitewater Hotel & Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Whitewater Hotel & Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Whitewater Hotel & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Whitewater Hotel & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Whitewater Hotel & Spa?
Lakeland Village, Newby Bridge.
Other places we book in Newby Bridge
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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