Westlake Emerald Suites

Hotel, 3-star15 Tay Ho, Quang An, Tay Ho, Ha Noi, Hanoi, Viet NamShow on map

You won’t be charged yet

Check-in from 2:00 PMCheck-out by 12:00 PM.
Very good locationGuests rate the location 8.5 out of 10, at 15 Tay Ho, Quang An, Tay Ho, Ha Noi.
Parking on siteAvailable at a charge the property sets.

Convenient Location Located in Hanoi's Tay Ho district, Westlake Emerald Suites offers easy access to popular attractions like West Lake, Quan Thanh Temple, and Hanoi Old City Gate.

Comfortable Rooms with Views The 3-star hotel provides air-conditioned rooms with modern amenities including a fridge, microwave, and city views. Guests can enjoy the convenience of free WiFi, room service, and a private bathroom with free toiletries.

Relaxation and Convenience Guests can unwind in the hot tub or explore the city with the help of the concierge service and currency exchange. With a balcony in select rooms, Westlake Emerald Suites ensures a comfortable stay for every guest.

Book your stay at Westlake Emerald Suites for a memorable experience in Hanoi.

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Laundry

Rooms

7.7

Good

Rated 7.7 out of 10 by 205 guests who stayed here.

Cleanliness5.5
Service7.9
Location8.5
Rooms7.5
Amenities8.0
Value7.9
Food & drink8.2

Guests mention

Good locationClean bed

vanlameowdayTW
July 2026Solo traveller
There is no staff at all and you can only communicate with an old security. The room is so old, everything is dirty, had to change to another hotel immediately
BhasinIndia
April 2026Group
Horrible property. They should refund our money for two nights as requested earlier .
Nothing
The AC were not operational from the remote , cooling was not good , there were no toiletries, we booked three rooms and all were on separate floor . We checked in and then checked out in one hour as did not like…
VegaAustralia
April 2026Solo traveller
Friendliness of staff
Reception asked for extra cash which it was prob some $1 or $2 which is some Pocket money for them. Not a biggie but it happened
NoaIsrael
March 2026Couple
שירות מזעזע מיקום מזעזע אכפת להם רק מכסף וטו לא
ChiViet Nam
March 2026Couple
Tệ
Là khách quen thích vì dễ tìm
Nhân viên bảo vệ k hỗ trợ khách. K có chỗ gửi xe dù thu 100k/ ngày trông xe. Thái độ khó chịu.
AbongileViet Nam
February 2026Couple
The toilet wasn’t cleaned full of poo. The bed wasn’t made
In a tiny ally

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

15 Tay Ho, Quang An, Tay Ho, Ha Noi, Hanoi, Viet Nam

Guests rate the location 8.5 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Westlake Emerald Suites

What time is check-in and check-out at Westlake Emerald Suites?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Westlake Emerald Suites allow pets?

No — the property states that pets are not allowed.

Is there parking at Westlake Emerald Suites?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Is breakfast included at Westlake Emerald Suites?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Westlake Emerald Suites have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Westlake Emerald Suites have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Westlake Emerald Suites?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Westlake Emerald Suites?

15 Tay Ho, Quang An, Tay Ho, Ha Noi, Hanoi.

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