Tru By Hilton Chicopee Springfield
Hotel, 3-star440 Memorial Drive, Chicopee, MA, United StatesShow on map
Fabulous
Guests rate it highest for service, location and value.
8.9871Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 440 Memorial Drive.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located just off Interstate 90 and adjacent to Chicopee Marketplace, Tru By Hilton Chicopee Springfield offers easy access to nearby attractions and amenities.
Complimentary Amenities Enjoy a complimentary daily breakfast and take advantage of the on-site business and fitness centers during your stay. Stay connected with free Wi-Fi available in all rooms.
Comfortable Accommodations Relax in the simply styled rooms equipped with a cable TV, coffee maker, clock radio, and free local calls.
Book your stay at Tru By Hilton Chicopee Springfield for a convenient and comfortable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 871 guests who stayed here.
- Cleanliness7.9
- Service9.9
- Location9.4
- Rooms8.4
- Amenities8.4
- Value8.9
- Food & drink8.9
Guests mention
Friendly staffClean roomsConvenient locationGood value for moneyGreat breakfast
MoralesPREl desayuno estuvo excelente.
Lo único que no me gustó es que la bañera tenía un poquito de moho. Pero en general el baño estaba excelente.
NeseUnited StatesComfortable and enjoyable
Clean and comfortable room/bed. Staff is professional, friendly and helpful.
N/A
CiaraUnited StatesVery pleasant
Very clean and staff was friendly
Breakfast could have been better but not a big deal
AlejandroUnited StatesClean an inexpensive convenient place to stay on our way back from Tanglewood
Brand new and impeccably clean
Nothing
DianaUnited StatesCustomer service and communication.
SiahUnited StatesVery clean and comfortable environment! Had the one of the best sleep of my life. Would stay again
Cleanliness and comfort
Breakfast
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
440 Memorial Drive, Chicopee, MA, United States
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Tru By Hilton Chicopee Springfield
What time is check-in and check-out at Tru By Hilton Chicopee Springfield?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Tru By Hilton Chicopee Springfield allow pets?
No — the property states that pets are not allowed.
Is there parking at Tru By Hilton Chicopee Springfield?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Tru By Hilton Chicopee Springfield have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Tru By Hilton Chicopee Springfield have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Tru By Hilton Chicopee Springfield have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Tru By Hilton Chicopee Springfield?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Tru By Hilton Chicopee Springfield?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Tru By Hilton Chicopee Springfield?
440 Memorial Drive, Chicopee, MA.
Other places we book in Chicopee
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
