Residence Inn by Marriott Springfield Chicopee
Hotel, 3-star500 Memorial Drive, Chicopee, MA, United StatesShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.0265Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at 500 Memorial Drive.
- Free parkingThe property states parking on site is free for guests.
Convenient Location
Situated off the Massachusetts Turnpike, the Marriott hotel in Chicopee offers easy access to Springfield and Holyoke within a 10-minute drive.
Comfortable Accommodations
Guest rooms at Residence Inn by Marriott Springfield Chicopee feature full kitchens, free toiletries, and suites with separate seating areas for added comfort.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Business center
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 265 guests who stayed here.
- Cleanliness8.5
- Service9.9
- Location9.5
- Rooms8.9
- Amenities8.4
- Value8.9
- Food & drink8.5
Guests mention
Clean and well-maintained roomsFriendly staffConvenient location
aster143Friendly and relaxed
We stayed here over the July 4th holiday weekend. The hotel was busy, but staff was always friendly and ready to help. The pool area was very nice and we enjoyed our time there. Breakfast was varied and plentiful, and…
YeseniaUnited StatesEverything
NortheastGrlUnited StatesWe would happily stay here again.
Little touches made this an exceptional hotel. Spring flowers at entry. A mini basketball court, and our name on the TV welcoming us to the spacious room. Plus, professional and nice staff that know their stuff. The…
DeoniaNeveuBURLINGTON, NORTH CAROLINAClean, modern, comfortable, friendly stay.
For the Christmas Holiday 2025 we stayed at this hotel, and we had stayed there before some years ago, but they have renovated throughout the hotel, so it was nice to see the new updated changes. We were given room 325,…
JenniferUnited StatesNICE ACCOMODATIONS, BUT WISH THE STAFF WAS AS DEDICATED TO OUR STAY AS THEY WERE TO THEMSELVES.
Liked the proximity to everything, and that it was clean and well maintained. Everything was good except the fact that the staff was talking crap in Spanish and we didn't get the roll in shower that we requested and were…
EricaUnited StatesWe enjoyed our overall stay
The room had a funny smell to it when we first got there. After awhile it wasn't noticeable but it was very unpleasant.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
500 Memorial Drive, Chicopee, MA, United States
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Residence Inn by Marriott Springfield Chicopee
What time is check-in and check-out at Residence Inn by Marriott Springfield Chicopee?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Residence Inn by Marriott Springfield Chicopee allow pets?
No — the property states that pets are not allowed.
Is there parking at Residence Inn by Marriott Springfield Chicopee?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Residence Inn by Marriott Springfield Chicopee have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Residence Inn by Marriott Springfield Chicopee have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Residence Inn by Marriott Springfield Chicopee?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Residence Inn by Marriott Springfield Chicopee?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Residence Inn by Marriott Springfield Chicopee?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Residence Inn by Marriott Springfield Chicopee?
500 Memorial Drive, Chicopee, MA.
Other places we book in Chicopee
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
