Hotel, 5-starPlaza del Carmen S/N, Madrid, SpainShow on map
Guests rate it highest for location, service and cleanliness.
9.4117ReviewsLuxurious Accommodations
Indulge in the 174 air-conditioned rooms featuring minibars and complimentary Wi-Fi. Unwind in bathrooms with rainfall showerheads, and stay entertained with cable programming.
Fantastic Amenities
Stay active in the 24-hour fitness center or relax by the seasonal outdoor pool. Enjoy delicious meals at the restaurant, grab snacks at the cafe, and savor drinks at the bar/lounge.
9.4
Rated 9.4 out of 10 by 117 guests who stayed here.
Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA.
Clean room just a little noisy neighbours with doors slamming but either than that would recommend. Staff was amazing and cleaning staff was astonishing
Location is great.
Absolutely amazing hotel. The room is so comfortable, absolute best shower ever, and prime location. The rooftop is beautiful, as well as, the lobby. The staff is top notch- most kind, attentive, helpful. We loved it and…
Rooms are a bit of a challenge compared to traditional hotels
VERY nice modern property with quiet rooms and all the amenities you would expect from a Thompson. Close to all the tourist attractions and shopping. I would recommend for a visit to Madrid.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Plaza del Carmen S/N, Madrid, Spain
Guests rate the location 9.9 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Pets. Pet max weight (per pet) in kg is 10
Pets. Pets allowed
Pets. Pet max weight (per pet) in lb is 22
General. Professional property host/manager
Pets. Maximum number of pets per room 1
Pets. Only dogs are allowed
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Plaza del Carmen S/N, Madrid.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.