Top rated
Guests rate it highest for location, service and food.
9.38,392Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at Alcala 19.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Prime Location in Madrid
Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions.
Modern Rooms and Culinary Delights
Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 8,392 guests who stayed here.
- Cleanliness8.4
- Service9.9
- Location9.9
- Rooms8.4
- Amenities9.4
- Value9.4
- Food & drink9.4
Guests mention
Great serviceFantastic locationExcellent breakfast
JonathanUnited StatesTaking the A/C of the equation, it was amazing.
My room was clean, the breakfast buffet was good, the location was excellent and close to everything and the staff was incredible.
It’s appears to turn the A/C off in the middle of the night, because I always wake up at…
MAIKOJapan最高でした！
朝食が美味しかった
フロントスタッフがとても親切だった
連泊したが、清掃時に洗面所のティッシュペーパーが補充されていなかった
JEROMEChileExcelente hotel en una ubicación perfecta
La ubicación del hotel es perfecta. El hotel en sí es muy moderno, con excelentes instalaciones y un personal muy atento. Excelente desayuno.
Nuestra habitación no tenía vista.
KHALIDSaudi Arabiaكل شي
لا يوجد
romainFranceBien
Super emplacement, les chambres sont propres et modernes.
Hôtel malheureusement mal insonorisé. Nous étions réveillés au moindre passage dans le couloir, notamment par le bruit des portes des chambres qui claquaient.…
NADIAMoroccoTout est impeccable. L'emplacement, le service, le personnel, la propreté, le petit déjeuner.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Alcala 19, Madrid, Spain
Guests rate the location 9.9 out of 10 — exceptional.
Top attractions
- Gran Vía200 m
- Plaza de Cibeles (Fuente de Cibeles)200 m
- Puerta del Sol300 m
- Plaza Mayor600 m
- Museo del Prado800 m
- Museo Nacional Centro de Arte Reina Sofía1.2 km
Nature
- Parque del Retiro (El Retiro)1.0 km
Nearby
- Madrid Atocha (Estación de Atocha)1.8 km
Airports
- Adolfo Suárez Madrid–Barajas Airport (MAD)15.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Regina
What time is check-in and check-out at Hotel Regina?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Regina allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel Regina?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Regina have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Regina?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Regina have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Regina?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Regina?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Regina?
Alcala 19, Madrid.
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