The Wallace Hotel
Hotel, 5-star242 West 76th Street, New York, NY, United StatesShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.32,202Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at 242 West 76th Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation in the Heart of New York
Concierge Services and Fitness Center: The Wallace Hotel offers top-notch concierge services and a modern fitness center for guests to enjoy during their stay.
Multilingual Staff and Prime Location: With staff fluent in English and Spanish, guests can expect exceptional service and local insights. The hotel's proximity to iconic landmarks like Lincoln Center and Central Park makes it a prime choice for travelers.
Family-Friendly and Tech-Savvy: Featuring family rooms and equipped with free WiFi and flat-screen TVs in all rooms, The Wallace Hotel ensures a comfortable and convenient stay for guests of all ages.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Heating
- Family rooms
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 2,202 guests who stayed here.
- Cleanliness9.5
- Service9.7
- Location9.7
- Rooms9.4
- Amenities9.0
- Value8.2
- Food & drink9.0
Guests mention
Excellent location (Upper West Side, near subway and Central Park)Friendly, helpful and accommodating staffConsistently clean rooms and excellent housekeepingComfortable beds and spacious roomsAttractive lobby and bar with live musicBoutique, elegant yet cozy atmosphere
PaulaUnited StatesBeautiful rooms, great location, friendly staff and a very nice bar
Location, rooms and staff
LoraUnited StatesWe love this hotel,close to everything and far from tourists
RudolfUnited StatesBetter than expected!
Beautiful room and amenities
LingyingHKWe are very grateful to Henry and Betty. They were exceptionally considerate and helpful!
Great location!
ErinUnited StatesBig room for NYC, welcoming staff and great location
NA
צופיהIsraelexcellent
I returned to this hotel once again because of its many advantages: location, high standard of cleanliness, a great bed, excellent service, and more. This time, I was upgraded to a suite for free a perfect penthouse…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2026.
Where you’ll be
242 West 76th Street, New York, NY, United States
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Wallace Hotel
What time is check-in and check-out at The Wallace Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Wallace Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Wallace Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at The Wallace Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Wallace Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Wallace Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Wallace Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Wallace Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Wallace Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Wallace Hotel?
242 West 76th Street, New York, NY.
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