Arlo Midtown
Hotel, 4-star351 West 38th Street, New York, NY, United StatesShow on map
Top rated
Guests rate it highest for service, value and location.
9.47,418Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at 351 West 38th Street.
- Parking on siteAvailable at a charge the property sets.
Modern Amenities and Convenient Location
Arlo Midtown in New York offers a blend of modern amenities and a prime location. The hotel features free bikes, a fitness centre, and a shared lounge, providing guests with opportunities for relaxation and recreation. Situated less than 1 km from Macy's, and within close proximity to Times Square and Bryant Park, the hotel's location is ideal for exploring the city.
Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a fusion of American and Mediterranean cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 7,418 guests who stayed here.
- Cleanliness8.8
- Service10.0
- Location9.7
- Rooms8.8
- Amenities9.2
- Value9.8
- Food & drink9.2
Guests mention
Great locationFriendly serviceCleanlinessComfortable rooms
MarinaUnited StatesWonderful vibes; neat design; aery rooms and amazing city views
Wonderful vibes; neat design; aery rooms and amazing city views
BrendanAustraliaVery smooth and easy stay. Highly recommend!
Very clean, no noise, great central spot (though admittedly very touristy but that was expected). Lovely welcoming staff.
Small rooms but also expected for New York so that’s ok!
AntoninaPolandfajny hotel w super lokalizacji
hotel ok, bardzo dobra lokalizacja, wszędzie blisko, super widok z okna
pokoje bardzo małe, mało miejsca do przechowywania, czy chociaż rozłożenia większej walizki
jimenaArgentinaEl hotel en general, el diseño, el sservicio, el fitness center, llegamos antes y nos dieron la habitacion todo 10 puntos
EmmaFranceTrès bon séjour à NY
La propreté, la salle de bain était vraiment bien, le lit confortable, le rooftop aussi était super
La localisation, un peu trop proche de Times square de la foule et de l’agitation
AndreasGermanyPerfekt allein oder als Paar für NY City
Die Lage ist super. Die Zimmer sind natürlich klein, aber intelligent aufgebaut und sauber. Das System der Aufzüge ist super.
Viele Junkies in der Straße.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
351 West 38th Street, New York, NY, United States
Guests rate the location 9.7 out of 10 — exceptional.
Nearby
- Pennsylvania Station (Penn Station)600 m
Top attractions
- Times Square700 m
- Hudson Yards / The Edge1.0 km
- Empire State Building1.1 km
- Rockefeller Center1.5 km
- 9/11 Memorial & Museum / One World Trade Center3.2 km
- Statue of Liberty (Liberty Island)8.0 km
Nature
- The High Line900 m
- Central Park (southern edge)1.8 km
Airports
- LaGuardia Airport (LGA)13.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Arlo Midtown
What time is check-in and check-out at Arlo Midtown?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Arlo Midtown allow pets?
No — the property states that pets are not allowed.
Is there parking at Arlo Midtown?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Arlo Midtown?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Arlo Midtown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Arlo Midtown?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Arlo Midtown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Arlo Midtown?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Arlo Midtown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Arlo Midtown?
351 West 38th Street, New York, NY.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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