The George Penang by The Crest Collection
Hotel, 5-star138 Jalan Penang, George Town, MalaysiaShow on map
Very good
Guests rate it highest for location, rooms and amenities.
8.51,624Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at 138 Jalan Penang.
- Parking on siteAvailable at a charge the property sets.
Luxurious Amenities Experience 5-star luxury at The George Penang by The Crest Collection, with an indoor pool, fitness centre, and concierge service available.
Elegant Rooms Indulge in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom with a bidet.
Convenient Location Situated in George Town, this hotel is close to Northam Beach, Komtar, Wonderfood Museum, and other popular attractions in Penang.
To book your stay at The George Penang by The Crest Collection and enjoy upscale comfort and convenience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.5
Very good
Rated 8.5 out of 10 by 1,624 guests who stayed here.
- Cleanliness8.2
- Service7.7
- Location9.7
- Rooms9.2
- Amenities8.7
- Value8.2
- Food & drink7.2
Guests mention
Great locationFriendly staffNice rooms
WillemNLIn een woord fantastisch
Personeel was zeer behulpzaam , geweldig
Niets
ChelaAustraliaWe had the most amazing stay 🫶
Clean, comfortable, amazing staff, amazing location
Nothing ☺️
AndriyGermanySehr nettes und hilfsbereites Personal, große Zimmer, angenehmes Ambiente! Und sehr schönes Hotel!
Nix
RuienUnited KingdomThe room is very good
AngelaColombiaExcelente lugar para conocer George Town
Muy limpio muy agradable piscina
La comida que pedimos, es mejor salir especialmente en esta ciudad.
Noor AzziyahMalaysia“Beautiful hotel with a perfect blend of heritage and modern luxury. We had a lovely family stay — comfortable room, gre
Heritage blend with modern
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
138 Jalan Penang, George Town, Malaysia
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The George Penang by The Crest Collection
What time is check-in and check-out at The George Penang by The Crest Collection?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The George Penang by The Crest Collection allow pets?
No — the property states that pets are not allowed.
Is there parking at The George Penang by The Crest Collection?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does The George Penang by The Crest Collection have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The George Penang by The Crest Collection have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The George Penang by The Crest Collection?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The George Penang by The Crest Collection have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The George Penang by The Crest Collection?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The George Penang by The Crest Collection?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The George Penang by The Crest Collection?
138 Jalan Penang, George Town.
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