Ascott Gurney Penang
Hotel, 5-star18, Persiaran Gurney, George Town, MalaysiaShow on map
Fabulous
Guests rate it highest for location, service and amenities.
8.93,219Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 18, Persiaran Gurney.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Experience a stay of unparalleled comfort with our air-conditioned rooms offering stunning sea views and modern amenities.
Convenient Location Connected to Gurney Walk and Menara Gurney Offices, our hotel provides easy access to shopping, dining, and entertainment options.
Relaxation and Wellness Unwind by the infinity pool, pamper yourself at Samsara Spa, or enjoy a soothing sauna session during your stay.
Experience luxury and convenience at Ascott Gurney Penang. Book now for an unforgettable Penang getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 3,219 guests who stayed here.
- Cleanliness8.7
- Service9.1
- Location9.2
- Rooms8.9
- Amenities9.0
- Value8.7
- Food & drink8.6
Guests mention
Great locationFriendly staffClean and spacious rooms
KartiniMalaysiaThe room quietly, the layout was good, clean, breakfast delicious
Aamir NawazMalaysiaMy family enjoyed And i had to extend 1 more day.
SamanthaSouth AfricaHome away from home
Stunning views, beautiful hotel. Great location.
SandraMalaysiaThe hotel is in a great location, staff were friendly and helpful
The location was excellent
It took quite a while for the staff to check me in.
BasNLZeer ruime kamer met zeezicht. Stijlvolle inrichting en zeer schoon.
Alan WongMalaysiai will probably try marriot next door, if i were to visit the same place again in the future
clean and comfortable room
i would say some of the staff needs to be trained more.
smile is something they were lacking. From front desk to Cafe/breakfast. They look moody and i felt as though i am there to trouble…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
18, Persiaran Gurney, George Town, Malaysia
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. "Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Please contact the property for further details. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions." "A mandatory power maintenance exercise is scheduled on Tuesday, 21 July 2026, from 4:00 PM to 6:30 PM. During this 2.5-hour period, the main electricity supply will be temporarily unavailable. Essential services, including guest lifts and emergency exit lighting, will remain fully operational."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ascott Gurney Penang
What time is check-in and check-out at Ascott Gurney Penang?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ascott Gurney Penang allow pets?
No — the property states that pets are not allowed.
Is there parking at Ascott Gurney Penang?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Ascott Gurney Penang have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Ascott Gurney Penang have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Ascott Gurney Penang?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Ascott Gurney Penang have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Ascott Gurney Penang?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ascott Gurney Penang?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ascott Gurney Penang?
18, Persiaran Gurney, George Town.
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