Top rated
Guests rate it highest for service, location and value.
9.0544Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Exceptional locationGuests rate the location 9.5 out of 10, at 20 Swain St.
Central Location: Situated in Sydney, The General Gordon offers easy access to major attractions like Central Station Sydney and the Australian National Maritime Museum, making it a convenient choice for travelers.
Comfortable Accommodation: The 4-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, and cozy seating areas. Guests can enjoy the convenience of a wardrobe, flat-screen TV, and some rooms even feature a balcony for a relaxing stay.
Nearby Landmarks: Explore nearby landmarks such as Hyde Park Barracks Museum and Art Gallery of New South Wales during your stay at The General Gordon, ensuring a memorable visit to Sydney.
Experience comfort and convenience at The General Gordon in Sydney. Book your stay now for an unforgettable trip.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Restaurant
- Heating
- Bar
- Facilities for disabled guests
- Daily housekeeping
- Designated smoking area
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 544 guests who stayed here.
- Cleanliness8.0
- Service9.5
- Location9.5
- Rooms9.0
- Amenities8.5
- Value9.5
- Food & drink9.0
Guests mention
Great locationFriendly staff
GeorgeAustraliaFriendly and professional staff managing a fine facility,
Spacious, comfortable and clean. Everything worked as expected. Easy and convenient access to the train network.
That it doesn’t have parking facilities. Otherwise, it cannot be faulted.
annetteAustraliaThe whole experience was perfect
Philip Chih-LokHKClose to airport great stay
Clean room. Nicely decorated. Close to sydenham train station and airport
Generally good. The price? But its sydney price i wont complain
The sockets next to the bed dont work though thats the only thing. Rest of the…
DigbyAustraliaI will happily stay here again
I will definitely stay here again, and my wife really liked it. The location across the street from the Metro station is perfect. The room was very comfortable and the staff were genuinely nice and could not have been…
AnnetteAustraliaStaff were extremely helpful when we had a problem. Highly recommend this hotel.
Location was great and the room was very comfortable and modern.
The cold cous cous with the beef cheek.
PhilAustraliaIt was all good until the water didn't work the next morning - however have been compensated so ok
Everything except water was off
Water
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
20 Swain St, Sydney, Australia
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 10:00 AM
No children
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The General Gordon
What time is check-in and check-out at The General Gordon?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The General Gordon allow pets?
No — the property states that pets are not allowed.
Does The General Gordon have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The General Gordon have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book The General Gordon?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The General Gordon?
20 Swain St, Sydney.
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